Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Volunteering
RegisteredNurse

Zema Alazar

Kissimmee,Florida

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Gas Station Team Member

CITGO
06.2021 - 08.2023

- Demonstrate strong communication, problem- solving, and organizational skills. - Greeting costumers, processing payments , answering questions, stocking shelves, and handling customer complaints. - Maintain a clean and organized workspace. -Follow all safety and security procedures. -Handle product returns and exchanges. - Embraces teamwork for a healthy workspace - Address customer complaints in a professional manner.

Education

High School Diploma -

Valencia College
Kissimmee, FL
01.2026

Skills

  • Credit Card Transaction Processing
  • Maintaining Clean Work Areas
  • Customer Needs Assessments
  • Motivational Leadership
  • Safety Awareness
  • Food Service Team Development
  • Stock Organization
  • Active Listening
  • Customer Consulting
  • Problem-Solving Ability
  • Product Organization
  • Team Development

Additional Information

- I joined 3-4 clubs during high school. - I was in the fashion club where we presented many different styles to each other and did fundraisers with the stuff we made. - I joined the photography club for my love of cameras. - I also joined the Interact Club where we have many volunteering opportunities.

Timeline

Gas Station Team Member

CITGO
06.2021 - 08.2023

High School Diploma -

Valencia College

Volunteering

- I volunteered at the Celebration Marathon during the winter time for 2 years. - I did a fundraiser with a club by making scrunchies and selling them. - I played games and served breakfast to many families at the Celebration Fire Department . - I also have volunteered at a Boys and Girls club where I take care of children of all ages. I assist with play time supervision and feed them during lunch time. - I have sold and scanned tickets during concerts. - Lastly, I have done Gardening for my school.

Zema Alazar