Summary
Overview
Work History
Education
Skills
Timeline
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ZENAIDA VARELA-LUGO

Phoenix,AZ

Summary

Motivated and guest service orientated with exceptional social skills and communication abilities. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Team Member

Target
06.2023 - Current
  • Addressed and resolved customer complaints in polite and professional manner.
  • Aided in loss prevention efforts by maintaining vigilance on sales floor and reporting suspicious activities when necessary.
  • Contributed to team success by completing jobs quickly and accurately.
  • Contributed to positive work environment through strong communication skills and teamwork efforts.
  • Ensuring accurate stock levels and timely replenishment of merchandise.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
  • Provided exceptional customer service, addressing concerns promptly and professionally for increased loyalty.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Team Member

Culver's
06.2021 - 10.2022
  • Contributed to team success by completing jobs quickly and accurately
  • Pursued learning opportunities to advance knowledge and take on leadership position
  • Worked different stations to provide optimal coverage and meet production goals
  • Continuously checked products for quality assurance according to strict guidelines
  • Developed strong cooperative relationships with coworkers and managers
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Maintained order accuracy and customer satisfaction by double-checking labels while packaging products.

Education

Bachelor of Science - Biomedical Sciences

Arizona State University
Tempe, AZ
05.2025

High School Diploma -

Camelback High School
Phoenix, AZ
05.2021

Skills

  • Critical Thinking
  • Problem Solving
  • Dependable and Responsible
  • Customer Service
  • Teamwork and Collaboration
  • Clear Communication
  • Attention to Detail

Timeline

Team Member

Target
06.2023 - Current

Team Member

Culver's
06.2021 - 10.2022

Bachelor of Science - Biomedical Sciences

Arizona State University

High School Diploma -

Camelback High School

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ZENAIDA VARELA-LUGO