Zena Anagnostou
Longview,WA
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
38
38
years of professional experience
Work History
Housing Specialist
Cowlitz Ind
02.2024 - Current
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs. Managed approximately 120 cases.
- Assisted in grant writing to increase funds for organization, by managing the Elder and Disabled housing cases successfully gaining assistance.
Supervisor of Health Information Management Department
Cowlitz Indian Tribe
09.2005 - 02.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Managed approximately 80 incoming calls, emails and faxes per day from customers.
On Call Coder
St John Peace Health
05.2007 - 01.2010
- Streamlined operations and prioritized tasks. Which allowed for coding and analyzing the maximum amount of ER, inpatient and outpoints hospital visits. Averaged 90 cases.
- Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Coder
Sutter Roseville Medical Center
12.1986 - 09.2005
- Worked every aspect of the health information Management department from file clerk to coder. A strong team player would assist with coworker were needed. Managed phones handling an average of 80 incoming calls a day from customer.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Education
Basic CAC -
Indian Health Services
Patient Safety -
Institute for Healthcare Improvement
Quality Improvement -
Institute For Healthcare Improvement
CAC EHR for HIM -
Indian Health Services
CCA -
AHIMA
CRCP-P -
AAHAM
Animal Husbandry -
San Joaquin Delta College
01.1982
Graduated -
Antioch High School
01.1978
Skills
- Bringing strong organizational skills Professional and Motivated
- Strong understanding of writing policies and procedures Implementation and maintenance of record keeping Training of new staff and speaking at new employee orientation Key strengths in communication and spokesperson
- Computer skill, Microsoft Word, Excel, PowerPoint, Design, organize and assist staff
- Exceptional customer skill Work with various HHS Dept and programs Managers HIPAA compliant
- Revenue cycle analyst
- Employee Motivation
- Goal-Oriented
- Training and mentoring
- Goal-Oriented
- Training and mentoring
- Case Management
Referencesavailable
Judy German - Director Sutter Auburn HIM department 1-916-781-1076
My hobbies are enjoying walks in nature and horses.ure
I enjoy taking my dogs for walks in the forest. I have a mini horse and I am training him to pull a chart.
Timeline
Housing Specialist
Cowlitz Ind
02.2024 - Current
On Call Coder
St John Peace Health
05.2007 - 01.2010
Supervisor of Health Information Management Department
Cowlitz Indian Tribe
09.2005 - 02.2024
Coder
Sutter Roseville Medical Center
12.1986 - 09.2005
Basic CAC -
Indian Health Services
Patient Safety -
Institute for Healthcare Improvement
Quality Improvement -
Institute For Healthcare Improvement
CAC EHR for HIM -
Indian Health Services
CCA -
AHIMA
CRCP-P -
AAHAM
Animal Husbandry -
San Joaquin Delta College
Graduated -
Antioch High School
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