Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zena Green Seals

Buffalo

Summary

Dynamic and results-driven professional with extensive experience in retail and warehouse management, including a successful tenure at Dollar General Market. Proven expertise in inventory management and team collaboration, consistently enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and quality control, ensuring compliance with safety standards and optimizing stock availability.

Overview

11
11
years of professional experience

Work History

Warehouser

Frito Lay
01.2025 - Current

Prepared and organized chip shipments for local store deliveries.

Assistant Manager

Family Dollar
06.2023 - 11.2024
  • Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
  • Coordinated team schedules, optimizing staffing levels to enhance customer service and operational efficiency.
  • Trained new employees on operational procedures and customer service best practices, fostering a positive work environment.
  • Monitored inventory levels, placing orders to maintain stock availability and reduce shortages.

Assistant Manager

Rent A Center Warehouse & Retail Store
01.2023 - 06.2023
  • Assisted in managing daily store operations and ensuring compliance with company policies.
  • Supported inventory management by conducting regular stock assessments and maintaining accurate records.
  • Trained new team members on customer service protocols and operational procedures to enhance performance.
  • Handled customer inquiries and resolved issues promptly to improve overall shopping experience.

Store Manager

Dollar General Market
11.2017 - 11.2022
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored staff on customer service best practices and operational efficiency.
  • Managed inventory levels, including ordering and receiving merchandise to optimize stock availability.
  • Conducted regular audits of store displays to maintain visual merchandising standards and enhance customer experience.

Shift Manager

McDonald's Restaurant
05.2015 - 11.2019
  • Supervised daily operations to ensure adherence to quality and service standards.
  • Trained team members on food safety protocols and customer service excellence.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Implemented inventory management practices to reduce waste and maintain stock levels.

Education

High School Diploma - General Studies

Charter School of Applied Technology
Buffalo, NY
06.2012

Skills

  • Packaging and labeling
  • Heavy lifting
  • Pallet jack handling
  • Problem-solving
  • Warehouse safety
  • Order picking
  • Team collaboration
  • Attention to detail
  • Material handling
  • Inventory management
  • Environmental awareness
  • Stock replenishment
  • Quality control
  • Cycle counting
  • Multitasking and organization
  • Safety compliance
  • Conflict resolution

Timeline

Warehouser

Frito Lay
01.2025 - Current

Assistant Manager

Family Dollar
06.2023 - 11.2024

Assistant Manager

Rent A Center Warehouse & Retail Store
01.2023 - 06.2023

Store Manager

Dollar General Market
11.2017 - 11.2022

Shift Manager

McDonald's Restaurant
05.2015 - 11.2019

High School Diploma - General Studies

Charter School of Applied Technology