Zena Trammell
West Linn,OR
Summary
Creative professional with extensive experience in visual merchandising and customer service. Expertise in developing attractive displays and fostering strong relationships with vendors to elevate brand presence and increase sales.
Overview
17
17
years of professional experience
Work History
Freelance Photo/Lead Fashion Stylist
ITG
portland , oregon
12.2013 - Current
- Collaborated with designers to create compelling visual concepts for campaigns.
- Developed strong relationships with vendors to source exclusive fashion items.
- Provided exceptional customer service during fittings and consultations for clients.
- Worked closely with marketing department to plan promotional campaigns featuring styled looks.
- Analyzed past sales data to identify potential customers' buying patterns and preferences.
- Presented available merchandise with attractive displays and pleasing arrangements.
- Increased customer base and generated new sales by networking within select groups.
Visual Merchandiser
Visual Merchandising service
Portland, Oregon
11.2024 - 01.2026
- Collaborated with team members to maintain consistent brand presentation across all locations.
- Designed and implemented visually appealing product displays to enhance customer engagement.
- Selected merchandise placement based on seasonal trends and customer preferences.
- Organized store layout, fixtures and visual merchandising standards.
- Developed creative visual displays to showcase products and attract customers.
Fragrance model and brand repersentative
Loreal Cosmetics
Tigard, Oregon
03.2009 - 01.2013
- Participated in promotional events to showcase new fragrance lines to consumers.
- Engaged with customers to provide insights and feedback on fragrances.
- Modeled fragrances during photoshoots, enhancing brand imagery and messaging.
- Maintained knowledge of industry trends and competitor products for brand positioning.
- Approached customers and started engaging conversations through use of effective interpersonal and people skills.
Education
Bachelor of Arts - Marketing
Art Institute of Portland
Portland, OR12-2013
Skills
- Visual merchandising and event setup
- Customer service
- Sociable with customer engagement
- Knowledgeable about the brand and how to properly use that knowledge to engage with customers
- Self-sufficient
- Goal oriented
Timeline
Visual Merchandiser
Visual Merchandising service
11.2024 - 01.2026
Freelance Photo/Lead Fashion Stylist
ITG
12.2013 - Current
Fragrance model and brand repersentative
Loreal Cosmetics
03.2009 - 01.2013
Bachelor of Arts - Marketing
Art Institute of Portland