Zenabou Fofana
New York,NY
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
7
7
years of professional experience
Work History
Beauty Consultant
Self-employeed
New York, NY
01.2021 - Current
- Demonstrated knowledge of the latest makeup trends and techniques.
- Kept up-to-date with new product launches by reading industry magazines regularly.
- Attended professional development seminars related to the beauty industry.
- Maintained an organized workspace that was free from clutter.
- Developed sales strategies to promote new products to clients.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs, and magazines.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Babysitter
The Bamba's Family
New York, NY
04.2018 - Current
- Organizing playdates with other children and providing supervision during outdoor activities.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Using problem-solving skills to anticipate potential issues before they arise.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Providing a safe environment for children to explore their curiosity and creativity.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Assisting with meals, snacks, and bedtime routines for the children.
- Teaching good manners by setting clear expectations for behavior in various settings.
Senior Sales Associate
7-Eleven Convenience Store
New York, NY
02.2022 - 06.2024
- Performed opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts.
- Organized merchandise displays and stocked shelves according to company standards.
- Demonstrated knowledge of store products and services to customers.
- Tracked shipment deliveries from vendors using online tracking system.
- Inputted data into computer system regarding purchase orders or invoices.
- Monitored inventory levels and communicated needs to management staff.
- Assisted customers with locating items, answered questions, and provided information on product features.
Education
Associate of Applied Science - Psychology
Borough Of Manhattan College
New York, NY08-2026
Skills
- Networking and partnerships
- Customer service
- Beauty techniques
- Sales expertise
- Training and mentoring
- Display arrangements
- Client relationship building
- Sales proficiency
- Virtual consultations
- Customer needs assessment
- Payment processing
- Inventory control
- Verbal/written communication
- Problem-solving
- Sales development
- Inventory tracking
- Problem-solving skills
Timeline
Senior Sales Associate
7-Eleven Convenience Store
02.2022 - 06.2024
Beauty Consultant
Self-employeed
01.2021 - Current
Babysitter
The Bamba's Family
04.2018 - Current
Associate of Applied Science - Psychology
Borough Of Manhattan College
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