Zenee’ Ridley
Atlanta,GA
Summary
Eagerly seeking full-time positions that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Human Resources Manager
XPO Logistics
02.2023 - 01.2024
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
Cargo Office Agent
Swissport Cargo Services
03.2019 - 02.2020
- Increased customer satisfaction by providing professional and courteous front desk support.
- Reduced operational costs through effective inventory management and negotiation with vendors.
- Utilized Microsoft Word, Excel, PowerPoint and Outlook.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Human Resource Admin
Dollar General Warehouse
02.2020 - 02.2023
- Streamlined recruitment processes for increased efficiency and reduced timetohire.
- Update databases with accurate employee information to support effective decision-making processes.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
Education
Business Administration - Human Resource Management
Strayer University
Washington, DCSkills
- Communication
- Customer satisfaction
- Patience
- Microsoft office
- LiveChat
- Kronos
- Problem solving
- Time management
- Adaptability
Timeline
Human Resources Manager
XPO Logistics
02.2023 - 01.2024
Human Resource Admin
Dollar General Warehouse
02.2020 - 02.2023
Cargo Office Agent
Swissport Cargo Services
03.2019 - 02.2020
Business Administration - Human Resource Management
Strayer University
Similar Profiles
Alondra CruzAlondra Cruz
Material Handler at XPO Logistics, Gxo LogisticsMaterial Handler at XPO Logistics, Gxo Logistics
Annette DavisAnnette Davis
Driver Recruiting Manager at STG Logistics (XPO Logistics)Driver Recruiting Manager at STG Logistics (XPO Logistics)
Keysha SimpsonKeysha Simpson
Operations Supervisor | Team Lead | Logistics Coordinator at RXO Logistics | XPO LogisticsOperations Supervisor | Team Lead | Logistics Coordinator at RXO Logistics | XPO Logistics
Leslie GriffithLeslie Griffith
Warehouse Lead at GXO Logistics (Formerly XPO Logistics)Warehouse Lead at GXO Logistics (Formerly XPO Logistics)
Paul ComriePaul Comrie
Stream Manager at Nokia USA IncStream Manager at Nokia USA Inc