Zenetta Steele
Detroit,MI
Summary
Dynamic retail professional with extensive experience at Burlington, excelling in customer service and cash handling. Proven ability to enhance store appeal and foster customer loyalty through effective communication and teamwork. Recognized for maintaining a clean environment and efficiently managing high-volume transactions, ensuring a positive shopping experience.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
Burlington
Detroit, MI
01.2023 - 02.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate Cashier
Forman Mills
Southfield, MI
03.2018 - 07.2020
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Sales Associate
Snipes
Dearborn, MI
05.2015 - 08.2018
- Enhanced store visual appeal by organizing racks and shelves to promote merchandise.
- Handled cash transactions accurately, adhering to company cash handling policies.
- Cultivated customer relationships to stimulate repeat business.
- Managed returns, exchanges, and refunds in compliance with store policy.
Cashier Assistant
Walgreens
Detroit, MI
05.2010 - 10.2013
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Education
English Math, Social Studies Science
Cooley
Detroit, MI06.1991
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Retail sales
- Reliability and punctuality
- Store opening and closing
Timeline
Retail Sales Associate
Burlington
01.2023 - 02.2025
Retail Sales Associate Cashier
Forman Mills
03.2018 - 07.2020
Sales Associate
Snipes
05.2015 - 08.2018
Cashier Assistant
Walgreens
05.2010 - 10.2013
English Math, Social Studies Science
Cooley