Zenobia Bodison
Columbia,SC
Summary
Dynamic and detail-oriented professional with over 20 years of experience in customer service, seeking an entry-level position to leverage strong financial, operational, and customer service skills. Proven track record of enhancing customer satisfaction through effective communication and problem-solving. Committed to maintaining high standards of accuracy and efficiency in all tasks. Eager to contribute to a team-oriented environment while continuing professional growth and development.
Overview
19
19
years of professional experience
Work History
Tax Processor
Richland County Auditor
Columbia, SC
08.2025 - Current
- Accurate entry and verification of tax documents to ensure compliance with local regulations.
- Responding to client inquiries regarding tax forms and payment procedures in a professional manner.
- Maintaining organized digital and physical records of all processed tax transactions for audit readiness.
Store Manager
Joann Fabrics
Columbia, SC
05.2013 - 04.2025
- Operations: Day to day operations of the store
- Maintaining a clean and organized store
- Meeting payroll
- Building a strong customer service relationships
- Managing the sales process, analyzing sales data
- Recruiting, hiring, and training team members
- Leading and motivating a sales team
- Implementing loss prevention procedures
- Managing inventory and seasonal sets
- Performing monthly store audits
Teller / Head Teller
Wells Fargo
Greenville, SC
08.2007 - 04.2013
- Balancing the ATM
- Training new Tellers
- Balancing my cash drawer and processing customer transactions
- Speaking with customers and product and services that the bank offer
Education
Bachelor's Degree - Accounting
South Carolina State College
Orangeburg, SCSkills
- Customer service
- Time management skills
- Cash handling
- Multi-tasking skill
- Team leadership
- Decision-making
- Verbal and written communication
- Complex Problem-solving
Timeline
Tax Processor
Richland County Auditor
08.2025 - Current
Store Manager
Joann Fabrics
05.2013 - 04.2025
Teller / Head Teller
Wells Fargo
08.2007 - 04.2013
Bachelor's Degree - Accounting
South Carolina State College