Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zephaney Tovar

Carrollton

Summary

Organizes and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well oriented in customer service and attendance. Always striving to do better .

Overview

5
5
years of professional experience

Work History

Onsite Recruiter

United Personnel Staffing
05.2024 - Current
  • Negotiated salary offers with selected candidates while maintaining budget requirements.
  • Offered guidance on best practices for resume writing and interviewing techniques during career fairs or workshops.
  • Collaborated with human resources team to create compelling job descriptions that accurately reflected company culture and attracted high-quality candidates.
  • Assisted in organizing company-sponsored job fairs, enhancing employer brand and showcasing career opportunities.
  • Provided support during onboarding process for new hires, ensuring smooth transitions into their roles within the organization.
  • Conducted background checks and reference checks on potential candidates as part of the due diligence process.

Assistant Manager, Customer Service

EDC Moving Systems
09.2021 - 09.2023
  • Provided exceptional support to management, assisting in daily operations and decision-making processes.
  • Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
  • Created a positive work environment for staff members, promoting teamwork and employee morale.
  • Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • collected on invoices billed to customers.
  • Accountable for ordering supplies for office , paying utility bills for company.
  • make sure everything in office was organized
  • also worked with dispatching & scheduling orders

Cashier Team Lead

Party City
06.2020 - 12.2020
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Customer Service Representative

Tovar Paint Body & Collision
05.2019 - 08.2019

-Accountable for issuing invoices .

-scheduling and following up with parts coming in

-Answering phone calls.


Education

High School Diploma -

Creekview High School
Carrollton, TX
05.2022

Skills

  • Job Posting Optimization
  • Candidate assessment
  • Screening resumes
  • Customer Service
  • Problem-solving abilities
  • Data Entry
  • Computer Skills
  • Administrative Skills
  • Microsoft Excel
  • Microsoft Outlook
  • Scheduling
  • File Management
  • Office Administration
  • Fluent Bilingualism

Timeline

Onsite Recruiter

United Personnel Staffing
05.2024 - Current

Assistant Manager, Customer Service

EDC Moving Systems
09.2021 - 09.2023

Cashier Team Lead

Party City
06.2020 - 12.2020

Customer Service Representative

Tovar Paint Body & Collision
05.2019 - 08.2019

High School Diploma -

Creekview High School
Zephaney Tovar