Zephynia Tassone
WIKA Sensor Technology
Lewis Center
8
years of professional experience
Aviation Specialist with expertise in leading cross-functional initiatives and conducting research to identify trends. Developed executive-level reports that influenced decision-making across leadership and operational teams while managing key measurables for qualitative workflows. Quality Engineering Professional focused on root cause analysis and process optimization, ensuring compliance with industry standards and delivering impactful results through effective collaboration.
Work History
Quality Engineer
3 Years 1 Month- Served as primary Quality Engineer for Ohio facility, independently managing priorities and providing executive management with regular updates.
- Analyze manufacturing, supplier, customer, and operational data to identify trends, assess risk, and recommend improvements supporting business objectives.
- Lead investigations into customer complaints, supplier issues, and manufacturing nonconformances using structured analytical methods.
- Developed reports, presentations, and quality metrics to effectively communicate findings and recommendations to leadership.
- Manage ongoing compliance and audit readiness for AS9100, CSA, and IECEx certifications.
- Managed compliance and audit readiness for AS9100, CSA, and IECEx certifications, ensuring adherence to industry standards.
Quality Operations Specialist
6 Months- Developed Quality Management System for new distribution facility to achieve ISO 9001 certification.
- Evaluated business processes, identified operational risks, and recommended improvements that reduced customer complaints by 18% within two months.
- Led training initiatives for 50+ employees, enhancing compliance with quality standards.
- Authored standard operating procedures and process documentation to ensure operational consistency in new facility.
Lead International Trip Planning Quality Control Specialist
4 Years 8 Months- Coordinated with multiple departments and international partners to solve complex operational challenges.
- Calculated international trip estimates to facilitate accurate planning and resource allocation.
- Analyze international flight operations (average of 50/day) to identify potential issues before customer impact.
- Trained new customs coordinators and trip planners on procedures and regulations.
- Calculate international trip estimates (average of 5/day).
- Managed parking, fuel, ground handling, permits, and operations for international flights to ensure compliance with country and airport restrictions.
- Arrange and identify tasks for flights requiring advanced planning.
- Collaborated with multiple departments and NetJets Europe to proactively relay information and prevent potential issues for owners.
Education
Certificate of Higher Education - Psychology
GPA: 3.76 GPA, Dean’s List
Skills
Quality processes
Control plan design
Data Analysis
Trend Identification
Root-cause analysis
Quality management systems
Microsoft Office Suite
Process improvement
Microsoft Office (Excel
Word
Power BI & PowerPoint)
Cross-functional Collaboration
Timeline
Quality Engineer
WIKA Sensor Technology
07.2023 - CurrentRead More
Quality Operations Specialist
TD Synnex
01.2023 - 07.2023Read More
Lead International Trip Planning Quality Control Specialist
NetJets
04.2018 - 12.2022Read More
Columbus State Community College
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Anglia Ruskin University
Certificate of Higher Education from Psychology
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