Zephyr VonOhlen
Ypsilanti
Summary
Competent and motivated UM transfer student seeking an opportunity to work collaboratively and mentor students around the college transition. Former Patient Care Technician at Trinity Health Hospital, with proven ability to enhance patient comfort. Strong organizational skills and effective communication to facilitate a welcoming environment, ensuring seamless support for incoming transfer students.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Trinity Health Hospital
Ann Arbor, MI
12.2023 - 11.2025
- Performed heavy-duty cleaning tasks throughout work areas.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas to promote infection control.
- Documented patient information accurately in electronic health records for improved communication.
- Participated in ongoing training sessions to enhance clinical skills and knowledge base.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Receptionist
Dog-O-Mat
Ann Arbor
09.2019 - 12.2023
- Greeted and directed visitors, ensuring a welcoming environment.
- Answered multi-line phone system, effectively managing incoming calls.
- Scheduled appointments and maintained calendars for office staff.
- Assisted in office organization, promoting a tidy workspace for productivity.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Bachelor of Science - Microbiology
University of Michigan
Ann Arbor, MI12-2028
Associates In Science -
Washtenaw Community College
Ann Arbor, MI12-2025
High School Diploma -
Pioneer High School
Ann Arbor, MI05-2023
Skills
- Organization skills
- Time Management
- Detail Orientated
- Proficiency in Qualtrics
- Data collection
- Telephone skills
- PEERRS Certified
Timeline
Patient Care Technician
Trinity Health Hospital
12.2023 - 11.2025
Receptionist
Dog-O-Mat
09.2019 - 12.2023
Bachelor of Science - Microbiology
University of Michigan
Associates In Science -
Washtenaw Community College
High School Diploma -
Pioneer High School