Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zeray Reda

Arlington,VA

Overview

14
14
years of professional experience
1
1
Certification

Work History

Custodial Worker

C
Arlington, Arlington va
08.2023 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.

Food Service Worker

APS
Arlington, VA
02.2020 - Current
  • Gave fans positive experiences and good memories by staying in character throughout events and photo sessions.
  • Focused on keeping customers engaged, happy and comfortable during Type events.
  • Developed funny and positive answers to fan questions with special emphasis on entertaining children.
  • Kept optimal physical conditioning to handle long periods of standing and wearing heavy, hot costume pieces.

Cashier

Virginia ABC Liquor
03.2021 - 04.2023
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Customer Service Associate

Ethiopian Community Development Council
02.2014 - 01.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Parking Attendant

Ethiopian Community Development Council
04.2014 - 04.2022
  • Answered general questions about parking fees, facilities and directions.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Collected parking fees from customers based on charges for amount of time parked or standard lot fee.
  • Directed patrons to designated parking spaces.

Cashier

7-11 Convenience Store
11.2011 - 04.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

General Store Manager

Ethiopia Tigray
04.2010 - 04.2012
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in Area of Expertise, Area of Expertise and Area of Expertise.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Education

Nile Callige
Ethiopian Tigray Mekell
08.2010

Skills

  • Writing Skills
  • Origination Knowledge
  • Audience Engagement
  • Study Sessions

Certification

  • Licensed Job Title - Timeframe
  • Area of certification, Company Name - Timeframe
  • Area of certification Training - Timeframe

Languages

English
Elementary
Tigrayna
Full Professional
Amharic
Full Professional

Timeline

Custodial Worker

C
08.2023 - Current

Cashier

Virginia ABC Liquor
03.2021 - 04.2023

Food Service Worker

APS
02.2020 - Current

Parking Attendant

Ethiopian Community Development Council
04.2014 - 04.2022

Customer Service Associate

Ethiopian Community Development Council
02.2014 - 01.2023

Cashier

7-11 Convenience Store
11.2011 - 04.2016

General Store Manager

Ethiopia Tigray
04.2010 - 04.2012

Nile Callige
Zeray Reda