Zeray Reda
Arlington,VA
Overview
14
14
years of professional experience
1
1
Certification
Work History
Custodial Worker
C
Arlington, Arlington va
08.2023 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
Food Service Worker
APS
Arlington, VA
02.2020 - Current
- Gave fans positive experiences and good memories by staying in character throughout events and photo sessions.
- Focused on keeping customers engaged, happy and comfortable during Type events.
- Developed funny and positive answers to fan questions with special emphasis on entertaining children.
- Kept optimal physical conditioning to handle long periods of standing and wearing heavy, hot costume pieces.
Cashier
Virginia ABC Liquor
03.2021 - 04.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Customer Service Associate
Ethiopian Community Development Council
02.2014 - 01.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Parking Attendant
Ethiopian Community Development Council
04.2014 - 04.2022
- Answered general questions about parking fees, facilities and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Collected parking fees from customers based on charges for amount of time parked or standard lot fee.
- Directed patrons to designated parking spaces.
Cashier
7-11 Convenience Store
11.2011 - 04.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
General Store Manager
Ethiopia Tigray
04.2010 - 04.2012
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
- Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in Area of Expertise, Area of Expertise and Area of Expertise.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Nile Callige
Ethiopian Tigray Mekell 08.2010
Skills
- Writing Skills
- Origination Knowledge
- Audience Engagement
- Study Sessions
Certification
- Licensed Job Title - Timeframe
- Area of certification, Company Name - Timeframe
- Area of certification Training - Timeframe
Languages
English
Elementary
Tigrayna
Full Professional
Amharic
Full Professional
Timeline
Custodial Worker
C
08.2023 - Current
Cashier
Virginia ABC Liquor
03.2021 - 04.2023
Food Service Worker
APS
02.2020 - Current
Parking Attendant
Ethiopian Community Development Council
04.2014 - 04.2022
Customer Service Associate
Ethiopian Community Development Council
02.2014 - 01.2023
Cashier
7-11 Convenience Store
11.2011 - 04.2016
General Store Manager
Ethiopia Tigray
04.2010 - 04.2012
Nile Callige