Zerline Chisom
CPL Laboratory
AUSTIN,TX
36
Years of experience
Seasoned lead phlebotomist with a strong record of training staff, maintaining efficient workflows, and supporting clinical research studies. Skilled in butterfly needle technique, specimen handling, and accurate test verification. Committed to safe, precise, and patient-centered collections.
Experienced phlebotomist skilled in venipuncture, order of draw, specimen handling, and HIPAA-compliant patient care, with trusted experience serving pediatric, geriatric, and clinical research patients.
Work History
Phlebotomist
5 Years 10 Months- Performed venipuncture and capillary collections with strict patient identification and specimen integrity.
- Processed, labeled, and prepared specimens for transport following laboratory accessioning standards.
- Verified test requisitions, collection requirements, and chain-of-custody documentation for accuracy.
- Specialty working with Pediatric and Geriatric patients.
Front Office Assistant / Resident Assistant
2 Years 7 Months- Managed front desk reception, answered multi-line phones, and routed inquiries to appropriate housing staff.
- Greeted residents and visitors, providing courteous support while maintaining secure, welcoming office environment.
- Scheduled appointments, coordinated calendars, and confirmed meetings for case management and administrative teams.
- Maintained confidential resident files, updated records, and organized documents for accurate retrieval.
Lead Phlebotomist
13 Years 11 Months- Collected venous and capillary specimens using proper order of draw and patient identification protocols.
- Verified test orders, specimen labels, and accessioning details for accuracy before laboratory processing.
- Trained new phlebotomists on collection techniques, safety standards, and patient interaction best practices.
- Worked with doctors performing Clinical Research Studies.
- Monitored daily workflows to maintain efficient specimen collection and timely processing across service areas.
Education
- Phlebotomy
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
Butterfly needle technique
HIPAA compliance
Patient confidentiality
Timeline
Phlebotomist
CPL Laboratory
12.2020 - 10.2026Read More
Front Office Assistant / Resident Assistant
New Hope Housing Inc.
03.2018 - 10.2020Read More
Lead Phlebotomist
LabCorp, Corporation
08.1990 - 07.2004Read More
The University of Texas At Herman Hospital
from Phlebotomy
Read More