Zeta Spangler
York,PA
Summary
With my experience at Central Family Restaurant, I've learned to manage guests and expectations of good service. I've prioritized customer experience, as well as cleanliness, and making sure everything runs smoothly. My time working for Georgia Tech on the Spectral AV Project taught me about fieldwork, which allowed me to learn on-the-spot decision-making, and managing travel times. Working with large groups, maintaining organization, and progressing through challenges and setbacks were also expected.
Overview
3
3
years of professional experience
Work History
Central Family Restaurant
Karl Spangler
York, PA
08.2021 - Current
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Stocked service areas with supplies during slow periods.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Removed used tableware between courses and replaced tableware for next course promptly.
- Implemented and adhered to health and safety regulations to ensure a safe dining environment.
Spectral AV Project
Georgia Tech
Bridgewater, VA
11.2024 - 11.2024
- Remained composed, polished and highly productive, even during moments of extreme stress to achieve optimal results.
- Managed extensive travel schedules while ensuring timely arrivals.
- Adapted to changing weather conditions, executing immediate and effective decisions.
- Monitored weather conditions to adjust launch plans accordingly.
Education
Bachelor of Science - Atmospheric Sciences And Meteorology
Millersville University of Pennsylvania
Millersville, PA05-2028
Some College (No Degree) -
Harrisburg Area Community College
Harrisburg, PAHigh School Diploma -
Central York High School
York, PA06-2024
Skills
- Guest experience oversight
- Guest relations
- POS system
- Table management
- Weather condition awareness
- Weather station maintenance
- Weather Forecasting Knowledge
Affiliations
- Former competitive swimmer
Languages
English
Native/ Bilingual
Japanese
Elementary
Accomplishments
- Honor Roll student
- Dual Enrollment Student with HACC during high school
Timeline
Spectral AV Project
Georgia Tech
11.2024 - 11.2024
Central Family Restaurant
Karl Spangler
08.2021 - Current
Bachelor of Science - Atmospheric Sciences And Meteorology
Millersville University of Pennsylvania
Some College (No Degree) -
Harrisburg Area Community College
High School Diploma -
Central York High School
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