Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zewong Choi

East Brunswick,NJ

Summary

Dependable Food Runner successful improvising fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Food Runner

Darden Restaurant Group
10.2022 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.

Server

KPOT
07.2020 - 10.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

East Brunswick High School
East Brunswick, NJ
06.2022

Skills

  • Opening and Closing Procedures
  • Hospitality Management

Languages

Chinese (Cantonese)
Native or Bilingual

Timeline

Food Runner

Darden Restaurant Group
10.2022 - Current

Server

KPOT
07.2020 - 10.2022

High School Diploma -

East Brunswick High School

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Zewong Choi