Zeynep Yapici
Verona
Summary
Dynamic team player with a proven track record at Whole Food Market, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and teamwork. Skilled in heavy lifting and maintaining workplace safety, consistently contributing to a positive shopping experience and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Whole Food Market
05.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
Education
Bachelor of Science - Zoology
UW - Madison
Madison, WI05-2027
Bachelor of Science - Psychology
UW - Madison
Madison, WI05-2027
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Workplace safety
- Heavy lifting
- Product knowledge
- FLUENT IN Turkish
- Lift 50 pounds
Certification
- Food Handler Training - May 26, 2023 (3 years)
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Team Member
Whole Food Market
05.2023 - Current
Bachelor of Science - Zoology
UW - Madison
Bachelor of Science - Psychology
UW - Madison
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