Zhamari Allen
Brooklyn
Summary
Resourceful Food Service Worker recognized for ability to complete tasks efficiently and with high productivity. Specialize in safe food handling, customer service, and inventory management. Excel in fast-paced environments using strong communication skills, adaptability, and teamwork to ensure seamless operations.
Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Direct Support Professional
AHRC
New York
01.2026 - 02.2026
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized support plans tailored to each person's goals.
- Communicated effectively with team members regarding client progress and needs.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Maintained clean and well-organized environment for client happiness and safety.
Ice Cream Scooper
Van Leeuwen
Brooklyn
08.2023 - 04.2025
- Provided exceptional customer service while serving ice cream and desserts.
- Maintained cleanliness of scooping areas and equipment throughout shifts.
- Assisted in inventory management by restocking supplies as needed.
- Followed safety and sanitation guidelines to ensure a safe environment.
- Engaged with customers to create a welcoming atmosphere in the shop.
- Operated cash register, processing transactions efficiently and accurately.
- Collaborated with team members to enhance overall service quality.
- Served and scooped ice cream, following sizing specifications.
- Greeted customers in a friendly manner and provided excellent customer service.
- Answered customer questions about flavors or menu items in a knowledgeable manner.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Communicated inventory needs to supervisors so that supplies were always available during shifts.
- Informed shift leaders or management of obstacles or issues during shifts.
- Stocked shelves with ice cream products and toppings.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
Team Member
Shake Shack
Brooklyn
10.2022 - 06.2023
- Delivered exceptional customer service in a fast-paced dining environment.
- Prepared and assembled food orders to meet customer specifications.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to ensure smooth kitchen operations during peak hours.
- Stocked supplies and ingredients to maintain adequate inventory levels.
- Followed safety and sanitation protocols to ensure food quality and hygiene standards.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
Intern
CAMBA South Shore Internship
Brooklyn
11.2021 - 07.2022
- Assisted in preparing educational materials for workshops and seminars.
- Supported community outreach programs promoting social services and resources.
- Collaborated with team members to plan and execute community events.
Education
Brooklyn Theatre Arts Highschool
Brooklyn , NYSkills
- Individualized support plans
- Behavioral monitoring
- Team collaboration
- Customer engagement
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Emotional intelligence
- Food safety
- Inventory management
- Cash handling
- Meal preparation
- Sanitation standards
- Fast-paced service
- Adaptability under pressure
- Food and safety standards
- Multitasking
- Menu memorization
- Food portioning control
- Food quality assessment
- Food presentation techniques
- Cleaning and sanitizing
Timeline
Direct Support Professional
AHRC
01.2026 - 02.2026
Ice Cream Scooper
Van Leeuwen
08.2023 - 04.2025
Team Member
Shake Shack
10.2022 - 06.2023
Intern
CAMBA South Shore Internship
11.2021 - 07.2022
Brooklyn Theatre Arts Highschool