Zhana Brown
Newport,RI
Summary
Experienced in delivering comprehensive cleaning services while navigating a dynamic work environment characterized by frequent interruptions. Trained new staff on effective cleaning methods and equipment operation, enhancing team efficiency. Managed logistics operations to optimize distribution processes, ensuring seamless execution of tasks. Developed expertise in handling sensitive information and maintaining operational integrity within military frameworks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Nexcom Hospitality Group
Newport, RI
02.2024 - Current
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Provided training to new housekeeping personnel on proper cleaning techniques and use of equipment.
- Communicated effectively with team members about daily assignments and task progress.
Operations Specialist
U.S. Navy Active Duty
Jacksonville, Florida
08.2017 - 05.2023
- Gathered, processed, displayed, evaluated and disseminated Confidential, Secret and Top Secret information.
- Provided strategic and tactical maneuverability mechanisms to aid in navigation.
- Coordinated logistics operations for optimal distribution.
- Resolved operational issues promptly to minimize impact on mission readiness.
- Accomplished all Global Command and Control Systems- Maritime trainings to assist in the Navy’s goal orientation.
Education
High School Diploma -
Rogers High School
Newport, RI06-2017
Skills
- Customer service (1 year)
- Leadership (5 years)
- Operations Intelligence (5 years)
- Information Security (5 years)
- Armed Security (5 years)
- DoD Experience (8 years)
Accomplishments
- Navy Achievement Medal (2023)
Certification
- CPR/AED: Adult, Child & Infant/First Aid(BLS)
Timeline
Hospitality Worker
Nexcom Hospitality Group
02.2024 - Current
Operations Specialist
U.S. Navy Active Duty
08.2017 - 05.2023
High School Diploma -
Rogers High School