Zhana Jane Tavberidze
Brooklyn,NY
Summary
Accomplished professional with background in Software Quality Assurance Lead role. Demonstrated history of managing all aspects of software testing, including developing testing strategies and leading QA teams. Strengths include excellent problem-solving abilities, thorough knowledge of QA methodologies, and strong leadership skills. Made significant impact by improving product quality, reducing defects, and ensuring on-time delivery of software projects.
Overview
6
6
years of professional experience
Work History
Customer Success Engineer
Adesso Capital
Scottdale, AZ
04.2023 - Current
- Developed workflow documentation to ensure proper use of the software by customers.
- Evaluated existing procedures and recommended changes for improved efficiency.
- Trained and mentored quality assurance engineers, enhancing their skills and knowledge in quality standards and best practices.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Analyzed customer feedback to identify areas of improvement in the software platform.
- Performed system tests to identify any potential bugs or glitches that need fixing.
- Worked closely with cross-functional teams, including developers, the Product Owner, and the Business Analyst, to understand requirements and provide feedback.
- Created test plans, test cases, and a Requirement Traceability Metrics (RTM) document to ensure requirements coverage by appropriate test cases.
- Conducted comprehensive cross-browser testing on the T.R.U.S.T. Management platform to guarantee consistent functionality of our software.
- Collaborated with developers to identify root causes of defects found during testing cycles.
- Reviewed user stories for completeness before beginning the testing process.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Created detailed bug reports with steps to reproduce issues and assigned severity levels based on impact analysis.
- Managed daily activities of my team members related to defect tracking, resolution, and retesting processes.
- Facilitated periodic reviews among team members to discuss best practices in Quality Assurance techniques.
- Maintained a library of reusable test scripts for regression testing purposes.
- Assisted in developing and maintaining automation frameworks using the Python language and the Selenium WebDriver API.
- Delivered training and ongoing quality assurance guidance to onsite and offshore professionals.
User Experience Manager/Senior QA Lead
Fiture
New York, NY
04.2022 - 04.2023
- Provided strategic guidance on how to improve usability and accessibility of products while meeting business goals.
- Conducted regular usability testing sessions with target users during development cycles.
- Facilitated workshops with stakeholders and customers to gather requirements for new projects or features.
- Analyzed user feedback to identify opportunities for improvement in the user experience.
- Conducted user research and interviews to understand users' needs, behaviors, and motivations.
- Conducted manual testing of web applications across multiple browsers and mobile devices using Kopiton.
- Participated in the design, development, testing, and maintenance of the Fiture software application.
- Interfaced with development teams on daily basis to discuss issues related to projects under development or testing process improvement initiatives.
- Provided guidance and mentorship to junior members of the QA team regarding Mobile Application Testing strategies.
- Collaborated with developers to analyze root causes of defects, reproduce issues, suggest solutions and coordinate retesting activities.
- Conducted comprehensive manual testing on software applications to identify bugs and improve functionality.
QA Engineer
eToro
Hoboken, NJ
04.2021 - 04.2022
- Involved in the entire Software Testing Life Cycle (STLC) from analyzing requirements until providing sign-off for the testing cycle.
- Facilitate a close partnership with the Product Owner and Developers, ensuring a profound understanding of both functional and non-functional requirements.
- Conducted functional, regression, performance, integration and user acceptance testing.
- Participated in daily stand-up meetings to discuss progress on projects and tasks assigned.
- Maintained system documentation including test plans and test cases according to industry best practices.
- Automated manual test cases into automation scripts using Python, Selenium, and Pytest.
- I was actively involved in the release deployment and conducted smoke and sanity testing after the production release.
- Utilized UNIX to interact with FIX logs, to analyze them by interpreting tags and values.
- Verified performance across different browsers using BrowserStack, addressed browser-specific issues, and optimized cross-platform compatibility.
- Conducted comprehensive testing of diverse trade flows and order types, such as market, limit, stop, and trailing stop orders.
- I wrote SQL queries using aggregate functions, joins, and subqueries for backend testing.
Junior Quality Engineer
Odity
New York, NY
01.2019 - 04.2021
- I familiarized myself with Agile development methodologies by attending different Agile ceremonies, such as Daily Standup, Sprint Backlog Refinement, Sprint Review, and Sprint Retrospective.
- Reviewed customer feedback and complaints to identify potential areas of improvement.
- Developed and executed test cases to validate that the customer's information was appropriately saved in the database.
- Collaborated with management teams across multiple sites to develop strategies for improving overall product quality.
- Performed manual testing of the new functionalities, and provided daily status reports on progress.
- Utilized exploratory testing techniques to uncover hidden defects and improve overall test coverage.
- Conducted positive, negative, GUI, smoke, end-to-end, cross-browser, and regression testing.
- Used HP ALM to write test cases and report defect following Defect Life Cycle procedures.
- Assisted in the development of new products by providing input on quality control processes.
Education
Master of Science - MSW
Temple University
Philadelphia, PA01-2016
Bachelor of Arts - Humanitarian Science
Akaki Tstereteli State University
Kutaisi, Georgia 05-2006
Skills
- 7 years of experience as a Quality Engineer in the fintech domain
- In-depth knowledge and practical experience of the Software Development Life Cycle (SDLC) in Waterfall and Agile methodologies
- In-depth knowledge of creating and modifying a Test Plan Document for the project
- Proven proficiency in executing different types of testing, such as integration testing, acceptance testing, system testing, functional testing, positive/negative testing, smoke/sanity testing, end-to-end testing, regression testing, GUI testing, and boundary testing
- Hands-on experience in managing a QA team of five quality engineers
- Active participation and leading Agile ceremonies, contributing to sprint planning, daily standup, product backlog refinement, sprint review, and sprint retrospective
- Expert in reviewing, analyzing, and reporting software defects and issues in different bug-tracking tools, such as HP ALM and JIRA, by following the Defect Life Cycle
- In-depth knowledge of SQL queries, including aggregate functions, subqueries, data manipulation, and logical operators
- Skilled in using LINUX for testing purposes by extracting logs and executing commands for backend testing
- Experienced in building UI Automation Frameworks using the Page Object Model (POM) approach
- Proficient in using Jenkins for scheduling purposes within Continuous Integration (CI) and Continuous Delivery (CD) pipeline
- Experienced in mobile testing using different tools, such as BrowserStack and Kobiton
Technical Skills
Languages: Python, SQL
Automation: Selenium, WebDriver, Jenkins, Pycharm, Pytest, Pytest-html, Github, Git
Documentation: Jira, Lark, Microsoft Office, Notion, Conflunence, Zephyr Scale.
Tools: Postman, MySQL DB, Browserstack, Kobiton.
Platforms: Windows, MacOS, Unix/Linux, iOS, Android.
Timeline
Customer Success Engineer
Adesso Capital
04.2023 - Current
User Experience Manager/Senior QA Lead
Fiture
04.2022 - 04.2023
QA Engineer
eToro
04.2021 - 04.2022
Junior Quality Engineer
Odity
01.2019 - 04.2021
Master of Science - MSW
Temple University
Bachelor of Arts - Humanitarian Science
Akaki Tstereteli State University
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