ZHANE BELL
Stockton,CA
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics
06.2023 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Caregiver
Ivy Park Roseville
11.2022 - 02.2023
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs and monitoring behavior and physical condition for progress or deterioration
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Offering friendly and efficient service to customers, handled challenging situations with ease
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Receptionist
River City Petroleum
11.2021 - 03.2022
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Scheduled office meetings and client appointments for staff teams.
Cashier
Mcdonalds
12.2020 - 03.2021
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Biology & Medical Laboratory
Consumes River College
Sacramento, CA05.2025
Certified Phlebotomy Technician, CPT Sacramento, Ca -
Phlebotomy Training Specialists
Sacramento, CA2022
High School Diploma -
Peter Johansen High School
Modesto, Ca05.2020
Skills
- Laboratory Testing Knowledge
- Pediatric Venipunctures
- Handling and Processing Specimens
- Venipuncture Expertise
- Compassionate
- Organization
- Thrives In Fast paced Environments
- Level Headed
- Team oriented personality
- Patient Flow Management
Certification
- Certified Phlebotomy Technician| License Number: CPT-02318367
Timeline
Phlebotomist
Quest Diagnostics
06.2023 - Current
Caregiver
Ivy Park Roseville
11.2022 - 02.2023
Receptionist
River City Petroleum
11.2021 - 03.2022
Cashier
Mcdonalds
12.2020 - 03.2021
Associate of Science - Biology & Medical Laboratory
Consumes River College
Certified Phlebotomy Technician, CPT Sacramento, Ca -
Phlebotomy Training Specialists
High School Diploma -
Peter Johansen High School
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