Summary
Overview
Work History
Education
Skills
Timeline
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Zhane Figgins

Houston,United States

Summary

Dedicated Customer Service Representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Walmart
03.2023 - Current
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Managed high call volumes with exceptional professionalism, maintaining a positive attitude during peak hours.

Education

Associate of Applied Science - Psychology

Blinn College
Brenham, TX
06.2026

High School Diploma -

Carver High School For Applied Tech/Engineering/Arts
Houston, TX
05.2021

Skills

  • Customer Support
  • Team Collaboration
  • Appointment Scheduling
  • Regulatory Compliance
  • Multi-Line Phone Systems
  • Refunds and exchanges
  • De-Escalation Techniques
  • POS systems expert

Timeline

Customer Service Associate

Walmart
03.2023 - Current

Associate of Applied Science - Psychology

Blinn College

High School Diploma -

Carver High School For Applied Tech/Engineering/Arts

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Zhane Figgins