Jenny Zhang
New York,NY
Summary
Experienced & driven Business Development Executive with career history in B2B & B2C businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in cross-functional change management. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
13
13
years of professional experience
Work History
Business Director
Capital One Consumer Bank
New York, NY
11.2018 - 05.2022
- Developed and executed strategic initiatives for major cross functional initiatives including digital transformation, checking growth, and customer engagement
- Leveraged industry analysis and complex data science with analytics to generate long term growth and resiliency opportunities
- Led multi-layered analytical teams as well as cross-functional programs to implement key strategic pillars
- Supported organizational design and culture changes to align with a fast changing business needs
Sr. Business Manager /VP, Business Development
Capital One Commercial Bank
New York, NY
07.2015 - 11.2018
- Developed strategies in partnership with sales leaders to build and position sales teams to align with strategic goals and maximize growth
- Developed and managed incentives structures to align sales efforts with strategic goals
- Led analytical teams to gather and analyze sales and performance data to inform sales strategies and determine incentives
Business Manager/ VP - Expansion Strategy
Capital One Commercial Bank
New York, NY
01.2013 - 07.2015
- Supported development of expansion strategies into new industries, geographies and asset types through market research, competitive & portfolio analysis
- Led meetings with C-suite decision makers to secure funding and support for expansion efforts
- Collaborated with cross functional teams to implement new business ventures from the grounds up including budgeting, hiring, and business development
Sr. Business Analyst - Deposit Pricing Strategy
Capital One Commercial Bank
New York, NY
02.2011 - 01.2013
- Analyzed interest rate trends and performed portfolio performance modeling to determine optimal deposit pricing targets
- Collaborated with relationship management teams to actively re-price deposits to balance profitability and growth
- Performed complex data analysis to create monthly pricing and performance reports
- Led monthly meetings with bank executives to determine short term and long term pricing strategy
Business Analyst
Capital One Consumer Card
Richmond, VA
07.2009 - 02.2011
- Analyzed portfolio data to manage rewards liability costs, the second highest liability after losses
- Managed multiple complex data models to determine the cost of rewards to help formulate new consumer card products
- led monthly and quarterly meetings with senior executives to deep dive on rewards costs
Education
Bachelor of Arts - Economics & Statistics
University of Michigan - Ann Arbor
Ann Arbor, MI05.2009
Skills
- Business Strategy & Positioning
- Revenue & Profit Maximization
- Cross-Functional Change Management
- Organizational Design
- People Management, Coaching and Mentoring
- Business & Data Analysis
Interests
Traveling, Golf, Skiing, Music
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Business Director
Capital One Consumer Bank
11.2018 - 05.2022
Sr. Business Manager /VP, Business Development
Capital One Commercial Bank
07.2015 - 11.2018
Business Manager/ VP - Expansion Strategy
Capital One Commercial Bank
01.2013 - 07.2015
Sr. Business Analyst - Deposit Pricing Strategy
Capital One Commercial Bank
02.2011 - 01.2013
Business Analyst
Capital One Consumer Card
07.2009 - 02.2011
Bachelor of Arts - Economics & Statistics
University of Michigan - Ann Arbor