Jenny Zhang
New York,NY
Summary
Experienced & driven Business Development Executive with career history in B2B & B2C businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in cross-functional change management. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
13
13
years of professional experience
Work History
Business Director
Capital One Consumer Bank
11.2018 - 05.2022
- Developed and executed strategic initiatives for major cross functional initiatives including digital transformation, checking growth, and customer engagement
- Leveraged industry analysis and complex data science with analytics to generate long term growth and resiliency opportunities
- Led multi-layered analytical teams as well as cross-functional programs to implement key strategic pillars
- Supported organizational design and culture changes to align with a fast changing business needs
Sr. Business Manager /VP, Business Development
Capital One Commercial Bank
07.2015 - 11.2018
- Developed strategies in partnership with sales leaders to build and position sales teams to align with strategic goals and maximize growth
- Developed and managed incentives structures to align sales efforts with strategic goals
- Led analytical teams to gather and analyze sales and performance data to inform sales strategies and determine incentives
Business Manager/ VP - Expansion Strategy
Capital One Commercial Bank
01.2013 - 07.2015
- Supported development of expansion strategies into new industries, geographies and asset types through market research, competitive & portfolio analysis
- Led meetings with C-suite decision makers to secure funding and support for expansion efforts
- Collaborated with cross functional teams to implement new business ventures from the grounds up including budgeting, hiring, and business development
Sr. Business Analyst - Deposit Pricing Strategy
Capital One Commercial Bank
02.2011 - 01.2013
- Analyzed interest rate trends and performed portfolio performance modeling to determine optimal deposit pricing targets
- Collaborated with relationship management teams to actively re-price deposits to balance profitability and growth
- Performed complex data analysis to create monthly pricing and performance reports
- Led monthly meetings with bank executives to determine short term and long term pricing strategy
Business Analyst
Capital One Consumer Card
07.2009 - 02.2011
- Analyzed portfolio data to manage rewards liability costs, the second highest liability after losses
- Managed multiple complex data models to determine the cost of rewards to help formulate new consumer card products
- led monthly and quarterly meetings with senior executives to deep dive on rewards costs
Education
Bachelor of Arts - Economics & Statistics
University of Michigan - Ann Arbor
Ann Arbor, MI05.2009
Skills
- Business Strategy & Positioning
- Revenue & Profit Maximization
- Cross-Functional Change Management
- Organizational Design
- People Management, Coaching and Mentoring
- Business & Data Analysis
Interests
Traveling, Golf, Skiing, Music
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Business Director
Capital One Consumer Bank
11.2018 - 05.2022
Sr. Business Manager /VP, Business Development
Capital One Commercial Bank
07.2015 - 11.2018
Business Manager/ VP - Expansion Strategy
Capital One Commercial Bank
01.2013 - 07.2015
Sr. Business Analyst - Deposit Pricing Strategy
Capital One Commercial Bank
02.2011 - 01.2013
Business Analyst
Capital One Consumer Card
07.2009 - 02.2011
Bachelor of Arts - Economics & Statistics
University of Michigan - Ann Arbor
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