Zhaoran Liu
Daly City,CA
Summary
Organized waiter with experience restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
1
1
year of professional experience
Work History
Waiter
Jojo's Cafe
San Francisco, CA
06.2021 - 01.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Inspected dishes and utensils for cleanliness.
- Used cash registers and credit card machines to cash out customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Skills
- Warm and Friendly
- Guest Relations Management
- Interactive Management
- Food Spoilage Prevention
Timeline
Waiter
Jojo's Cafe
06.2021 - 01.2022
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