Zhaoxuan Ren
Irvine,CA
Summary
QA Engineer with 7+ years of experience in manual and automated software testing. Expertise in designing and implementing QA processes, automation frameworks, and continuous integration pipelines. Proven ability to lead QA teams, mentor junior engineers, and drive quality initiatives across functions. Skilled in identifying defects and enhancing testing strategies to improve product stability and user satisfaction.
Overview
7
7
years of professional experience
Work History
Senior Software Quality Assurance Engineer
Ziphq, Inc
San Francisco, CA
02.2022 - Current
- Designed and implemented QA lifecycle to support daily software deployments.
- Led feature-level QA planning and execution, influencing launch decisions through quality assessments.
- Detected bugs, then reported issues to developers, and re-verified resolutions for safety.
- Automated end-to-end UI tests to improve regression reliability for critical features.
- Managed incident responses for product issues, ensuring timely resolutions via cross-team collaboration.
- Facilitated QA retrospectives and contributed to postmortems, recommending corrective actions.
- Collaborated with PMs, designers, and developers during product cycles, engaging in early feature discussions.
- Identified high-risk areas and enhanced legacy test plans, decreasing recurring bugs. Checking with different feature area engineering owners, staying closely with the product quality report, to identify which area has a code-red trend that has abnormal bugs compared to before. Drive the corresponding QA rework to improve the quality ultimately.
- Managing an offshore QA team based in India, consisting of 7 contractors, planning working content, and proactively checking in daily with the offshore team to unblock any issues in their way. Setting success metrics to measure the work quality . Onboarding new features to the team to better start manual testing.
Software Quality Assurance Engineer
MobLab, Inc
Pasadena, CA
02.2018 - 02.2022
- Responsible for product updates, new feature launches, and in charge of the test plan for each new game.
- Spearheaded QA automation using Katalon Studio, and created test case frameworks.
- Led cross-platform manual testing across desktop and mobile (iOS/Android).
- Directed cross-product testing initiatives alongside Harvard Business Publisher and Cengage.
- Collaborated with developers to build edge-case test plans from technical specs.
- Maintained QA documentation and bug databases (JIRA, Asana).
- Researched modern QA methodologies to elevate test coverage and reliability.
Education
M.S. - Information Science
University of Pittsburgh
Pittsburgh, PA06-2017
B.S. - Information Management & Information Systems
Wuhan University
Wuhan, China06-2015
Skills
- Python
- JavaScript
- Automation: Playwright
- Automation: Katalon Studio
- API Testing: Postman
- TestRail
- QA lifecycle design
- Product incident management
- Bug tracking
- Cross-team collaboration
- Risk assessment
- Managing offshore contractor team
Timeline
Senior Software Quality Assurance Engineer
Ziphq, Inc
02.2022 - Current
Software Quality Assurance Engineer
MobLab, Inc
02.2018 - 02.2022
M.S. - Information Science
University of Pittsburgh
B.S. - Information Management & Information Systems
Wuhan University
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