Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zhasmina Asanbaeva

Des Plaines,IL

Summary

Dynamic Account Manager with a proven track record at GTS Freight Logistics Inc, excelling in client relationship management and problem resolution. Enhanced client satisfaction through proactive communication and exceptional service, maintaining a high retention rate. Skilled in billing accuracy and analytical thinking, driving financial precision and fostering strong partnerships.

Overview

2
2
years of professional experience

Work History

Account Manager

GTS Freight Logistics Inc
2023.12 - 2025.03
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Billing Clerk

GTS TRANSPORTATION CORPORATION
2023.01 - 2023.11
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.

Education

Associate of Science - Computer Science

Los Angeles City College
Los Angeles, CA
2022-06

Skills

  • Client relationship management
  • Account portfolio management
  • Billing accuracy
  • Problem resolution
  • Effective communication
  • Attention to detail
  • Analytical thinking
  • Account management
  • Teamwork and collaboration
  • Customer service

Languages

English
Full Professional
Russian
Native or Bilingual
Kyrgyz
Native or Bilingual
Turkish
Professional Working

Timeline

Account Manager

GTS Freight Logistics Inc
2023.12 - 2025.03

Billing Clerk

GTS TRANSPORTATION CORPORATION
2023.01 - 2023.11

Associate of Science - Computer Science

Los Angeles City College
Zhasmina Asanbaeva