Niatzschely Telemaque
Brockton
Summary
Compassionate and reliable Certified Nursing Assistant (CNA) and Home Health Aide (HHA) with clinical training as a Certified Clinical Medical Assistant (CCMA). Skilled in assisting patients with daily living activities, monitoring vital signs, infection control, and providing compassionate patient support. Completed clinical internship experience performing phlebotomy, EKGs, and patient care tasks in a healthcare setting. Brings 7 years of leadership and teamwork experience as a Shift Manager in a fast-paced environment. Dedicated to delivering high-quality care and ensuring patient comfort and safety.
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Manager
Wendy’s
Brockton
01.2016 - Current
- Supervised daily shift operations in a high-volume environment
- Managed staff scheduling, training, and performance during shifts
- Maintained safety, sanitation, and customer service standards
- Resolved customer concerns and handled cash management responsibilities
- Developed strong leadership, communication, and multitasking skills
Hha/Home Health CNA internship
Regal Care
Taunton
03.2026 - 03.2026
- Assisted clients with daily living activities and personal hygiene tasks.
- Monitored and recorded vital signs for patient health assessments.
- Collaborated with healthcare teams to ensure comprehensive care plans.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Clinical Medical Assistant Intern
Stepful Training Program
- Assisted healthcare staff with patient intake and clinical support tasks
- Measured and recorded vital signs including blood pressure, pulse, temperature, and oxygen levels
- Performed phlebotomy and prepared specimens for laboratory testing
- Conducted EKG tests and assisted with diagnostic procedures
- Performed COVID-19 testing following infection control protocols
- Maintained patient records and ensured accurate documentation
- Provided compassionate support to patients during clinical visits
Education
Clinical Medical Assistant (CCMA) Program -
Stepful
CNA / HHA Training Program -
Halo Institute
High School Diploma -
Some College Coursework -
Skills
- Clinical Skills
- Patient Care & Assistance
- Activities of Daily Living (ADLs)
- Vital Signs Monitoring
- Infection Control Procedures
- Phlebotomy & Specimen Collection
- EKG Testing
- COVID-19 Testing
- Patient Documentation
- Patient Safety & Comfort
- Compassionate Care
- Teamwork & Communication
- Time Management
- Attention to Detail
- Problem Solving
- Compassionate care
- Communication skills
Certification
- Certified Nursing Assistant (CNA)
- Home Health Aide (HHA)
- Certified Clinical Medical Assistant (CCMA)
- Phlebotomy Certified
- EKG Certified
- COVID-19 Testing Certified
- CPR / BLS Certified
Clinical Internship Experience
Clinical Medical Assistant Intern, Stepful Training Program, Assisted healthcare staff with patient intake and clinical support tasks, Measured and recorded vital signs including blood pressure, pulse, temperature, and oxygen levels, Performed phlebotomy and prepared specimens for laboratory testing, Conducted EKG tests and assisted with diagnostic procedures, Performed COVID-19 testing following infection control protocols, Maintained patient records and ensured accurate documentation, Provided compassionate support to patients during clinical visits
Timeline
Hha/Home Health CNA internship
Regal Care
03.2026 - 03.2026
Shift Manager
Wendy’s
01.2016 - Current
Clinical Medical Assistant Intern
Stepful Training Program
Clinical Medical Assistant (CCMA) Program -
Stepful
CNA / HHA Training Program -
Halo Institute