Hi, I’m
ZHI LIAO
New York,NY
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
16
years of professional experience
Work History
Ping An Bank Jiangxi Branch
Private Banking Sales Team Manager
06.2017 - 06.2023
Job overview
- Conducted online product explanations, scheme explanations, and tracked participation rates using Tencent conference or WeChat group messaging.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Beijing Hengtian Wealth Investment Management Co., Ltd. Jiangxi Branch
HR&Administrative Manager
05.2015 - 06.2017
Job overview
- HR work: Be responsible for the daily work arrangement and guidance of HR specialists, including attendance management, entry/exit process system entry, file management, five insurance and one fund base reporting and annual adjustment; Responsible for the audit interview of the new employees; Responsible for the resignation interview of the resigning personnel; Be responsible for interfacing with headhunting companies, and finding excellent business personnel from securities companies and banks; Maintain daily communication and reporting with the HR Department of Hengtian Central South Region; Other human resources work assigned by the general manager of the branch company; Administrative work: Be responsible for the daily work arrangement and guidance of the front desk and administrative commissioner; Including: daily communication and management of various suppliers to ensure the normal operation of drinking water, office supplies, networks, computer equipment, etc
- In the workplace; Employee care, purchase and distribution of holiday condolences, organization and arrangement of monthly birthday party; Management of workplace lease contracts, project initiation, signing and approval after the contract expires, and tracking of quarterly rent payments; Other administrative work assigned by the general manager of the branch;
China Ping An Life Insurance Co., Ltd. Jiangxi Branch
Recruitment and Performance Management Post
06.2013 - 05.2015
Job overview
- Recruitment: Complete the work of each module of personnel recruitment according to the process of the head office, including: procurement and daily maintenance of each major recruitment platform, release of recruitment advertisements, invitation of interviewers, EPASS testing, interview arrangement of line manager/general manager in charge/general manager, and handover of entry files; performance management: Complete the mid year and year-end assessment work according to the process of the head office, including: setting and maintaining the assessment team, tracking the completion of mid year/year-end summary entry by all staff, notifying and tracking the completion of the assessment ranking by the appraisers, tracking each appraiser to complete the performance interview with the examinee, collecting the interview form, and operating according to the objection process in case of objection to the assessment results;
China Ping An Life Insurance Co., Ltd. Jiangxi Branch
Training management post
06.2010 - 06.2013
Job overview
- Evaluate and formulate the annual training plan and enter it into the system to ensure the training coverage of personnel at all levels
- The key is to ensure that the primary potential cadres must complete 100% of the required training, and the middle potential cadres should sign up for the corresponding training courses of the headquarters/regions; Organize and complete various training courses as planned, including: site appointment, lecturer invitation, training notice sending, handling of various emergencies during training, summary after training and press releases; Training budget preparation for the next year;
China Ping An Life Insurance Co., Ltd. Jiangxi Branch
Salesman Training Post
07.2009 - 06.2010
Job overview
- Organize pre job and pre job training classes according to the induction rhythm of agents in the business area to ensure that new recruits can participate in the training and pass the life insurance agent examination; Be responsible for all teaching and examination guidance of the agent training class and ensure that the passing rate of the students in the agent training class is above 90%;
Shenzhen Foxconn Technology Group CMMSG Business Group
Software Test Engineer
07.2007 - 07.2009
Job overview
- Complete the code testing task under the leadership of the team leader; Repair, recompile and test code bugs; After multiple repairs, the code that cannot be compiled is reported to the underlying code group; Daily communication meeting within the group, mutual exchange and learning;
Education
Guilin University Of Electronic Technology
bachelor's degree, Mathematical Analysis, Advanced Algebra, Analytic Geometry, Probability Statistics, Mathematical Models, Discrete Mathematics, Real Variable Functions, Complex Variable Functions, Differential Equations, Information Processing, Information Coding and Information Security, Fundamentals of Computer Science, Numerical Calculation Methods, Operations Research from Information and Computing Science
07.2007
University Overview
GPA: 81.55/100 (TOP10%)
Chibi No. 1 Middle School
High school
07.2003
University Overview
Won the third prize of the National Olympic Mathematical Competition
Chibi No. 1 Middle School
Junior high
07.1999
Skills
- Partner recruitment
- Negotiation
- Sales Training
- Customer Acquisition
- Customer Service
- Multitasking
- Problem-solving abilities
- Excellent Communication
Languageability
English IELTS 6, able to communicate, read and write fluently, Putonghua Level II A, proficient in communication, reading and writing
Computer
Second level certificate of computer, proficient in various application software on Windows platform, such as Word and Excel
Communicationability
With years of training and sales experience, I can communicate well with customers, understand their feelings and solve their needs
Selfevaluation
Self-evaluation
Dutytime
to be determined
Height
180cm
Weight
75kg
Province
HUBEI
Citizenship
Citizen
Experience
More than 15 years
Personal Information
- Age: 39 years old
- Expected Salary: $5000 per month
- Gender: Male
- Nationality: Han
- Marital Status: Married
Awards
- Work actively and conscientiously, have a strong sense of responsibility, and never find reasons or excuses
- Strong communication ability and interpersonal understanding, solving problems without creating problems
- Profession is the greatest responsibility for customers and the company
Hobbies and Interests
Video games, reading, Hiking
Timeline
Private Banking Sales Team Manager
Ping An Bank Jiangxi Branch
06.2017 - 06.2023
HR&Administrative Manager
Beijing Hengtian Wealth Investment Management Co., Ltd. Jiangxi Branch
05.2015 - 06.2017
Recruitment and Performance Management Post
China Ping An Life Insurance Co., Ltd. Jiangxi Branch
06.2013 - 05.2015
Training management post
China Ping An Life Insurance Co., Ltd. Jiangxi Branch
06.2010 - 06.2013
Salesman Training Post
China Ping An Life Insurance Co., Ltd. Jiangxi Branch
07.2009 - 06.2010
Software Test Engineer
Shenzhen Foxconn Technology Group CMMSG Business Group
07.2007 - 07.2009
Guilin University Of Electronic Technology
bachelor's degree, Mathematical Analysis, Advanced Algebra, Analytic Geometry, Probability Statistics, Mathematical Models, Discrete Mathematics, Real Variable Functions, Complex Variable Functions, Differential Equations, Information Processing, Information Coding and Information Security, Fundamentals of Computer Science, Numerical Calculation Methods, Operations Research from Information and Computing Science
Chibi No. 1 Middle School
High school
Chibi No. 1 Middle School
Junior high
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