Zhi Tan
Havertown,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
IT Support
Philadelphia Chinatown Development Corporation
Philadelphia, PA
05.2023 - 08.2023
- Helped maintain documentation related to IT procedures and processes.
- Installed applications on users' computers according to company standards.
- Participated in training sessions designed to improve knowledge base related to IT operations.
- Collaborated with other departments within the organization to resolve complex technical issues.
- Maintained up-to-date case documentation for future reference.
- Maintained positive working relationship with fellow staff and management.
Undergraduate Research Assistant
SAP Labs
05.2022 - 08.2022
- Planned, modified and executed research techniques, procedures and tests.
- Recorded data and maintained source documentation following good documentation practices.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Helped team meet regulatory requirements by coordinating documentation and filings.
Education
Bachelor of Information Science And Technology -
Pennsylvania State University
Media, PA12.2023
Skills
- Java
- Python
- Microsoft Excel
- Research and Analysis
- IT support
Timeline
IT Support
Philadelphia Chinatown Development Corporation
05.2023 - 08.2023
Undergraduate Research Assistant
SAP Labs
05.2022 - 08.2022
Bachelor of Information Science And Technology -
Pennsylvania State University
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