Zhiana Moore
Fredericksburg,VA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Cashier/Customer Service Representative
Lowes Home Improvment
Greensboro, NC
02.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Central Sterile Reprocessing (Assistant)
Mary Washington Hospital
Fredericksburg, VA
05.2024 - Current
• Transport case carts and soft goods to and from the Operating Room and the Labor and Delivery Unit.
• Empty the cart wash and washer/disinfector.
• Stack clean containers.
• Scan items into sterile storage area.
• Performed other duties as assigned.
Education
Bachelor Of Science - Kinesiology (Sports Science & Fitness Management)
North Carolina A & T State University
Greensboro, NC12.2023
Skills
- Data Collection/Entry
- Account Updating
- Call Management
- Complaint Resolution
- Multi-Line Phone Talent
- Time Management
- Fast Learner
- Relationship Building
- Support Services
- Data Confidentiality
Timeline
Central Sterile Reprocessing (Assistant)
Mary Washington Hospital
05.2024 - Current
Cashier/Customer Service Representative
Lowes Home Improvment
02.2023 - 07.2023
Bachelor Of Science - Kinesiology (Sports Science & Fitness Management)
North Carolina A & T State University