Zhipeng Zheng
Baldwin Park,CA
Overview
2
2
years of professional experience
Work History
Customer Services
Hainan Yuantong International Travel Agency
Haikou , Hainan
10.2023 - 11.2024
- Monitored competitor activities related to customer services offered, pricing structures, and made recommendations accordingly.
- Performed maintenance on existing networks to ensure optimal performance of customer services.
Print Operator
B2sign
Pomona, CA
03.2023 - 07.2023
- Operated a variety of printing machines, such as offset presses, digital presses, bindery equipment, and folders.
- Adjusted settings on the printing machine to accommodate different paper sizes and thicknesses.
Education
Business Administration
Mt. San Antonio College
Walnut, CASkills
- Network maintenance
- Printing operations
- Machine calibration
- Customer service
Affiliations
Academic Tutoring and Community Care Santana High School
spring 2019-2020
- Provided peer tutoring in literature to support lower-performing students in completing assignments and strengthening their understanding.
- Joined a three-day outreach program, visiting underprivileged and disabled students to offer emotional support and counseling.
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Full Professional
Timeline
Customer Services
Hainan Yuantong International Travel Agency
10.2023 - 11.2024
Print Operator
B2sign
03.2023 - 07.2023
Business Administration
Mt. San Antonio College