Zhivko Krastev Hristov
North Las Vegas
Summary
An energetic, dynamic, enthusiastic service professional who has built a career by providing exceptional customer service in diverse, fast-paced hospitality environments. Multi-lingual and multi-cultural with a proven ability to present a first-class impression of an organization to individuals from diverse cultures around the world.
A gaming professional prepared to excel in fast-paced casino environment. Proven experience in managing table games, engaging with patrons, and adhering to stringent gaming standards. Collaborative team member focused on delivering results and adapting to dynamic needs. Skilled in game management and customer interaction, with reliable and flexible personality.
Overview
24
24
years of professional experience
Work History
Table Games Dealer
Station Casinos
12.2023 - Current
- Dealt various table games, ensuring compliance with gaming regulations and company policies.
- Provided exceptional customer service, fostering a welcoming atmosphere for guests.
- Managed cash transactions accurately, maintaining integrity of game funds.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Assisted players with placing bets, educating on game rules to increase understanding.
Table Games Dealer
Mohegan Sun Casino
09.2001 - 10.2023
- Company Overview: One of the Largest Casinos in the United States
- Table Games Dealer—Created a memorable guest experience by providing excellent customer service. Table Games Dealer while maintaining some of the highest standards in the industry to customers all over the world. I have been working High Limit Games exclusively since 2005 to include Baccarat, Black Jack, and Roulette.
- World Class Service – Consistently deliver world class service, consistent with the standards of the casino.
- Training/Mentoring – Set a personal example of high productivity, collaboration, teamwork, attention to detail and a customer-focused attitude.
- Flexibility – Moved to work in multiple locations to meet the shifting needs of the casino.
Education
High School Diploma -
Professional Mechanical Engineering Technical School
01.1979
Skills
- Multi-lingual – Fluent languages: English, Serbian, and Bulgarian; conversational in Russian
- Multi-lingual; sense of urgency; accountable; pro-active; self-motivated; leader by example; impeccable work ethic Thrives on customer interaction Proven ability to communicate with and provide excellent service to individuals from diverse ethnic, cultural, and socioeconomic backgrounds
- Reliability and punctuality
- Money handling expertise
- Team player mentality
- Strong mathematical skills
Timeline
Table Games Dealer
Station Casinos
12.2023 - Current
Table Games Dealer
Mohegan Sun Casino
09.2001 - 10.2023
High School Diploma -
Professional Mechanical Engineering Technical School