Work History
Education
Skills
Research Experience
Relevant Experience
References
Timeline
Generic

Zhiyu Zou

Richmond,VA

Work History

CarMax Net Promoter Score Analysis

04.2023 - 05.2023
  • Analyzed factors influencing CarMax's Net Promoter Score (NPS) to enhance customer satisfaction and operations
  • Data analysis and modeling: Conducted Python-based analysis of CarMax data, focusing on NPS indicators
  • Report writing: Created visualizations with Tableau, providing strategic NPS improvement recommendations

Google App Rating Prediction

11.2022 - 12.2022
  • Participated in a team project to enhance Google's app recommendation system, predicting apps with potential ratings above 4.5/5.0 on Google Play using data mining
  • Edited code and analyzed models for app rating predictions
  • Developed and compared decision tree, logistic regression, and K-nearest neighbor models, selecting the best for predictions

Education

Master of Accountancy - Concentrated in Data Analytics

Virginia Commonwealth University
12.2023

Bachelor of Science in Business Administration - Concentrated in Accounting

Longwood University
05.2022

Skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • My SQL
  • Tableau
  • Python 3
  • R-studio
  • Fluent in English and Chinese (Mandarin)

Research Experience

Image Analysis Based on Google Vision (in collaboration with Prof. Mi Zhou)                             08/2022 - 12/2022

  • Utilized Google Vision for the initial processing and labeling of selected images, forming a foundational dataset for subsequent analyses
  • Employed various algorithms to quantify image features


AI-based information extraction from images (in collaboration with Prof. Mi Zhou)                  08/2023 - 12/2023

  • Used ChatGPT to extract and quantify visual element information
  • Conducted a study to determine how images are used to improve the understanding of the text narrative, or vise vera.
  • Focused on identifying unique visual information that reinforcing or additive to information contained in textual narrative

Relevant Experience

  • Hengyang Fengcheng Real Estate Development Co., LTD., Hengyang, 09/2021, 11/2021, Accounting Intern, Took minutes for the weekly meeting, Participated in the preparation of financial statements, Collated contract and financial data
  • Longwood University, Farmville, VA, 08/2020, 05/2021, International Student Council Treasurer, Completed expense reimbursement documents, Assisted the director in organizing international student activities when necessary

References

  • Mi Zhou, Assistant Professor, VIRGINIA COMMONWEALTH UNIVERSITY, Professor, mizhou@vcu.edu, (804) 828-2798
  • Fengchun Tang, Assistant Professor, VIRGINIA COMMONWEALTH UNIVERSITY, Professor, ftang@vcu.edu, (804) 828-1835
  • Magda Tondera, Adjunct Professor, VIRGINIA COMMONWEALTH UNIVERSITY, Professor, gradmail@vcu.edu, (703) 408-6995

Timeline

CarMax Net Promoter Score Analysis

04.2023 - 05.2023

Google App Rating Prediction

11.2022 - 12.2022

Master of Accountancy - Concentrated in Data Analytics

Virginia Commonwealth University

Bachelor of Science in Business Administration - Concentrated in Accounting

Longwood University
Zhiyu Zou