Zhon Garrison
Baltimore,MD
Summary
Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking and reliable with strong abilities. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated Customer Servicer who provides skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Wawa
Aberdeen, MD
08.2023 - 11.2023
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Handled cash register operations accurately during peak times.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Kept work area neat, clean, and well-stocked at all times.
Busser
Texas Roadhouse Steakhouse
White Marsh, MD
07.2022 - 10.2022
- Ensured that each table was properly set before seating guests.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Maintained a friendly attitude towards customers at all times.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Wiped down and cleaned chairs, booths, and highchairs.
- Bussed and reset tables in an orderly fashion.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Archbishop Curley High School
Baltimore, MD05-2024
Skills
- Customer Support
- Regulatory Compliance
- Team Collaboration
- Customer Service
Timeline
Customer Service Associate
Wawa
08.2023 - 11.2023
Busser
Texas Roadhouse Steakhouse
07.2022 - 10.2022
Archbishop Curley High School
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