Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zia Hughes

Houston,TX

Summary

Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.

Overview

8
8
years of professional experience
2020
2020
years of post-secondary education

Work History

Retail Sales Associate

Target
Houston, Tx
09.2023 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained organized and visually appealing merchandise displays.
  • Addressed customer concerns promptly and professionally.
  • Ensured compliance with store policies and safety guidelines.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Retail Sales Associate

Hobby Lobby
Baton Rouge, Louisiana
05.2021 - 09.2023
  • Assisted customers with product selection and inquiries.
  • Maintained organized and visually appealing merchandise displays.
  • Processed transactions efficiently at the cash register.
  • Monitored inventory levels and reported discrepancies to management.
  • Ensured compliance with store policies and safety guidelines.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Digital Online Fulfillment Clerk

Kroger Grocery
Columbus, Ms
01.2018 - 05.2021
  • Managed inventory levels to ensure product availability for customers.
  • Processed incoming shipments and organized products on shelves efficiently.
  • Operated equipment for order fulfillment and packaging tasks safely.
  • Assisted in training new staff on operational procedures and safety protocols.
  • Handled customer inquiries regarding product availability and store policies promptly.
  • Managed multiple tasks simultaneously while meeting tight deadlines.
  • Resolved customer complaints regarding product quality or delivery issues quickly and professionally.

Education

N/A - Biological And Physical Sciences

Houston Community College
Houston, TX
08.2024 - 04.2026

Pickens County High School
Pickensville, AL

Skills

  • Customer service
  • Problem resolution
  • Inventory management
  • Visual merchandising
  • Backroom organization
  • Point-of-sale system
  • Reliability and punctuality
  • Order processing
  • Self-checkout assistance

References

References available upon request.

Timeline

N/A - Biological And Physical Sciences

Houston Community College
08.2024 - 04.2026

Retail Sales Associate

Target
09.2023 - Current

Retail Sales Associate

Hobby Lobby
05.2021 - 09.2023

Digital Online Fulfillment Clerk

Kroger Grocery
01.2018 - 05.2021

Pickens County High School
Zia Hughes