Zia Oram
Farmington,MI
Summary
Highly skilled and results-driven safety professional with over 2 years of experience in designing, implementing, and managing environmental health and safety programs across diverse industries. Proven expertise in ensuring compliance with OSHA, EPA, and local safety regulations while fostering a culture of safety and continuous improvement. Adept at conducting risk assessments, with a strong focus on mitigating workplace hazards and enhancing overall safety performance. Strong communicator and problem solver, experienced in leading cross-functional teams to develop strategies that drive operational excellence and reduce safety-related incidents. Committed to promoting a safe, compliant, and sustainable workplace
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Sales Representative
Cintas First Aid and Safety
03.2023 - Current
- Promote and sell first aid, safety, and PPE solutions to new and existing customers within a designated territory.
- Service and replenish customer inventories of first aid, PPE, and safety supplies.
- Educate customers on OSHA/ANSI standards and help manage their safety and compliance programs.
- Coordinate and schedule safety trainings (e.g., CPR, AED, Bloodborne Pathogens, Fire Safety).
- Monitor and troubleshoot safety equipment, including automated external defibrillators (AEDs) and eyewash stations, ensuring operational readiness and compliance.
- Conduct regular on-site visits to ensure product performance and customer satisfaction.
- Work closely with internal teams to resolve customer issues and fulfill orders.
- Maintain accurate records of customer interactions, sales activity, and service schedules.
- Achieve sales goals through business development and account retention strategies
- Promoted to Service Sales Representative (SSR) Captain, August 2024
Event Project Manager
Display Group
04.2021 - 03.2023
- Inventory asset management to fulfill client expectations- set up, tear down, transportation
- Operate and maintain fleet vehicles to federal, state and company standards
- Install client requested stage and truss structures
- Collaborate in daily/weekly/monthly operations meetings to meet business goals and objectives
- Deliver excellent customer service through on-site client support and face-to-face interaction at events
- Collaborate cross functionally to execute on company and client expectations successfully
- Supervise team of technicians and collaborate as liaison to facility management team
Manager
R&R Transportation
04.2017 - 04.2021
- Managed medical transportation office, wrote schedules, held interviews, coordinated and dispatched team of 10 drivers
- Maintained a fleet of vehicles used to transport injured patients to and from their hospital/doctor visits
- Developed key relationships with healthcare providers including hospitals, physician groups, case managers, discharge planners and individual medical facilities
- Exhibited professionalism and diligence in accordance with established company standards to present a professional image to the patient and the general public
- Conducted monthly quality assurance audits or surveys with patients and service providers to ensure exceptional service delivery to all parties involved
- Implemented marketing plans in support of increasing client/patient base by 30%
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet patient needs
Executive Assistant to Township Supervisor
Charter Township Of West Bloomfield
12.2014 - 04.2017
- Assisted Township Supervisor in administration of tasks, policies
and mandated duties - Interacted with residents, contractors and professional services
personnel to resolve issues, direct activities and foster
communication and relations - Answered high volume of phone calls and directed inquiries to the appropriate township office
- Responded to emails and other correspondence to facilitate
communication and enhance township processes - Liaison to civic groups such as, The West Bloomfield Coalition
for Youth - Managed external contacts for the Supervisor and kept track
of periodic communication needed for priority contacts - Contributed to smooth township operations by planning and
organizing meetings and conferences, including conference
calls - Managed administrative functions, including complex
calendar management with focus on proper allocation of
executive availability - Utilized Excel and Microsoft Office Suite on a daily basis
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Organized envelopes, postage and mail correspondence for staff and elected officials, maintaining postage meter and coordinating with delivery and courier services.
- Coordinated events and worked on ad hoc projects
Education
Certificate of Media And Communications - Media And Communications
Algonquin College
Ottawa, ON Canada2004
Skills
- Strong verbal communicator
- Adaptable learner
- Critical thinking abilities
- Strong ability to manage multiple tasks
- Positive reinforcement advocate
- Collaborative team guidance
- Social perceptiveness
- Proficient in Microsoft Office Suite
- Adaptable
- Risk assessment
- Environmental monitoring
- Executing compliance inspections
- Lockout/tagout compliance
- Performing comprehensive safety audits
- Experienced in emergency first aid response
- Personal safety equipment expertise
Certification
Property and Casualty Resident Producer, Michigan
State of Michigan, CPR and AED Certified
Timeline
Service Sales Representative
Cintas First Aid and Safety
03.2023 - Current
Event Project Manager
Display Group
04.2021 - 03.2023
Manager
R&R Transportation
04.2017 - 04.2021
Executive Assistant to Township Supervisor
Charter Township Of West Bloomfield
12.2014 - 04.2017
Certificate of Media And Communications - Media And Communications
Algonquin College
Similar Profiles
Nathaniel JonesNathaniel Jones
Customer Service Sales Representative at Cintas First Aid and SafetyCustomer Service Sales Representative at Cintas First Aid and Safety
Lori A. ClaybergerLori A. Clayberger
Sales Service Rep at CINTAS FIRST AID AND SAFETYSales Service Rep at CINTAS FIRST AID AND SAFETY
Sam RainsSam Rains
Service Supervisor at Cintas First Aid and SafetyService Supervisor at Cintas First Aid and Safety
ZARANA GANDHIZARANA GANDHI
Document Specialist at FuturePak PharmaceuticalsDocument Specialist at FuturePak Pharmaceuticals
Ashish PhogatAshish Phogat
Technical Project Manager at Capgemini America IncTechnical Project Manager at Capgemini America Inc