Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ZIARY KARINA LOPEZ

Katy,TX

Summary

Knowledgeable and accomplished inside/outside sales and customer service professional, driving revenue to new heights within business units. Known for working with customers from engagement to close to ensure satisfaction with products and services; expert in reading customers to deliver solutions. Strategize creative activities to secure new clients and income. Deploy business development techniques, including prospecting, targeted follow-up, and new lead generation. Leverage existing business while continually generating new sources of revenue.

Client-focused professional with experience in fast-paced legal environment, seeking to transition into new field. Skilled in client intake, data management, and maintaining confidentiality. Committed to leveraging these transferable skills to contribute to dynamic team and drive organizational success.

Overview

2
2
years of professional experience

Work History

Legal Intake Specialist

D MILLER & ASSOCIATES
04.2024 - Current
  • Dedicated to helping others, and passionate drive to help and assist ASAP.
  • Talk to potential client and evaluate if we can take on their case, knowledge in lead docket and other technology.
  • In a fast pace environment multitasking is crucial and I've accomplished not only that but also keeping everything organized.
  • Using my social media platforms to gain even more potential clients.
  • Maintained positive attitude and effectively de-escalated clients during crisis situations.
  • Assured potential clients that we would be all hands on deck and make sure to feel like a safe space for them.
  • Performed initial screening of potential clients.
  • Constantly adapting to change of environment with the high volume of calls and answering all questions and inquiries with clients, prospective clients and attorneys.
  • Take charge of various office tasks such as email correspondence, document management and data organization.
  • Built proficiency in being able to handle all types of cases and show empathy with each potential client to build a trust to make a close.

Internet Sales Manager

PARKWAY FAMILY KIA/MAZDA
10.2023 - 12.2023
  • Initiated and developed client prospecting files upon lead receipt.
  • Offered competitive pricing and rates; ensured inventory availability.
  • Extensive knowledge of cars, including a diverse range of makes and models.
  • Skilled negotiator who continually transforms leads into customers, including walk-ins and ecommerce prospects.
  • Professional team player willing to assist team members in making sales to reach the business goals of the dealership.
  • Received, reviewed, and approved credit applications manually and online.
  • Offered rates and options to enable customer decision-making.
  • Leveraged knowledge and further researched products, market trends, and competitors to remain current.
  • Built proficiency in navigating and entering data within Client Relationship Management (CRM) software.

Server

BOMBSHELLS KATY
03.2023 - 07.2023
  • Professional and enthusiastic food server delivering first class service to all customers.
  • Upbeat energy, confidence and poise have earned praise from employers and customers, along with my ability to multitask and work well under pressure.
  • Loving a challenge during my time as a server there would always be challenges among the employees on upselling for example persuading customers to buy merch or specific drinks and food.
  • Gaining significant amazing customer service and building relation with customers to regulate constant income.

Education

GENERAL STUDIES -

RAINES HIGH SCHOOL
01.2023

Skills

  • Customer service
  • Consultative Sales
  • Personal injury law experience
  • Solutions-Focused
  • Adapt quickly
  • Grasp new concepts
  • Product and Service Knowledge
  • Negotiation Skills
  • Sales Closing
  • Tech savvy
  • Dynamic Team Leader
  • Self motivated
  • Client communication
  • Follow-up skills
  • File organization
  • Office administration

Languages

Spanish
Full Professional

Timeline

Legal Intake Specialist

D MILLER & ASSOCIATES
04.2024 - Current

Internet Sales Manager

PARKWAY FAMILY KIA/MAZDA
10.2023 - 12.2023

Server

BOMBSHELLS KATY
03.2023 - 07.2023

GENERAL STUDIES -

RAINES HIGH SCHOOL

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