Zikia Taylor
York,PA
Summary
Dedicated healthcare professional with extensive experience at Daily Dove Care, excelling in compassionate client care and care plan assessment. Demonstrated ability to provide emotional support, engage in community activities, and ensure client safety. Achieved significant improvements in patient well-being through innovative meal preparation and quality program protocols. Skilled in behavior redirection and patient care, fostering independence and growth in clients.
Overview
12
12
years of professional experience
Work History
Direct Care Worker
Daily Dove Care
11.2022 - 06.2024
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Remained alert to problems or health issues of clients and competently responded.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
Patient Sitter
Einstein Medical Center Philadelphia
06.2018 - 09.2022
- Engaged patient in appropriate stimulation activities and physical activity.
- Monitored medications for interactions and need for change to manage health conditions.
- Maintained patient's home environment to keep safe, clean and familiar.
- Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
- Pursued new techniques and trends for working with dementia patients to provide mental stimulation.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Monitored patient progress and reported changes to healthcare professionals.
Direct Support Professional
Maxim Healthcare
03.2016 - 12.2018
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Scheduled daily and weekly care hours for client caseload.
- Monitored clients' overall health and well-being and noted significant changes.
Housekeeping Room Attendant
Hyatt Place
07.2012 - 03.2016
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to requests from patrons for linens and toiletries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Changed bed linens and collected soiled linens for cleaning.
- Returned emptied garbage receptacles to proper locations.
Education
High School Diploma -
Olney High School
Philadelphia, PA06-2005
Skills
- Care plan assessment
- Compassionate client care
- Community activities
- Quality program protocols
- Client documentation
- Client safety and first aid
- Behavior redirection
- Patient care
- Emotional support
- Meal preparation
Timeline
Direct Care Worker
Daily Dove Care
11.2022 - 06.2024
Patient Sitter
Einstein Medical Center Philadelphia
06.2018 - 09.2022
Direct Support Professional
Maxim Healthcare
03.2016 - 12.2018
Housekeeping Room Attendant
Hyatt Place
07.2012 - 03.2016
High School Diploma -
Olney High School
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