Ziko Okafor
Bowling Green,OH
Summary
Seasoned Consultant with expertise in developing and implementing effective business strategies, driving operational improvement, and leading change management initiatives. Proven track record of success in project management, strategic planning, and team leadership. Achieved significant contributions to enhance organizational growth and profitability.
Overview
3
3
years of professional experience
Work History
Consultant
COREN Engineering Group
Ikeja, Lagos
02.2021 - 08.2022
- Demonstrated strong project management skills by successfully overseeing the completion of multiple projects on time and under budget.
- Partnered with clients in crafting effective action plans focused on tackling specific challenges.
- Organized client meetings to provide project updates.
- Identified consumer preferences and developed products and services to expand market appeal.
Customer Service Representative
New Planet Resorts Limited
Ojo , Lagos
03.2019 - 08.2020
- Provided exceptional customer service to ensure customer satisfaction.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
MBA - Business Administration
Bowling Green State University
Bowling Green, OH12-2024
Bachelor of Science - Human Resources Management
ESAE-Benin University
Cotonou, Benin Republic10-2021
Skills
- Best Practices Implementation
- Attention to Detail
- Business Planning
- Performance Tracking
- Assessments
- Staff Management
Affiliations
- I am a lover of Fashion. It's the perfect medium for me to express myself. I like outfits that have bold colors.
- Being physically fit is important to me. I perform better when I feel good and energized.
References
References available upon request.
Timeline
Consultant
COREN Engineering Group
02.2021 - 08.2022
Customer Service Representative
New Planet Resorts Limited
03.2019 - 08.2020
MBA - Business Administration
Bowling Green State University
Bachelor of Science - Human Resources Management
ESAE-Benin University
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