Zillah Aja-Glover

• Maintained comprehensive knowledge of company policies and procedures

• Handles confidential personal information to perform background investigations

• Performed secretarial duties in a timely manner, quickly improving customer response time

• Exemplary phone etiquette while discussing confidential application information regarding individuals file when needed.

• Greets customers and assists them through knowledge of products and services.

• Maintain loss prevention while recovering and replenishing the sales floor.

• Provided excellent customer service, resolving issues, and answering queries promptly.

• Assessed customer product needs and interests in order to best recommend suitable items.

• Interacts and supervises children in an array of ages ranging from one to thirteen

• Recovered, organized, and thoroughly disinfected the gym space after each group session

• Active communication with parents with day-to-day operations during their session

• Provided excellent rapport and outstanding customer service.