loyal individual who is committed to excelling and is a result driven professional with extensive experience in team management and customer engagement.
Giving a great presentation at work.
Beating sales targets.
Organizing a successful charity event.
Mentoring a coworker or fellow student.
Overview
35
35
years of professional experience
Work History
Retail Manager
Express, Premium Outlet
11.2022 - Current
Leading, coaching and developing a team of sales associates to achieve goals and deliver exceptional customer service while also resolving any issues on hand promptly
Created associate schedules that worked for everyone on the team, took into consideration any requests and implemented a fair and honest work place environment
Managing the store's budget, controlling expenses and ensuring that financial targets are met
Ensuring compliance with company policies and procedures, maintaining store cleanliness and managing store security
Retail Manager
Oshkosh B’gosh, Premium Outlet
11.2020 - 11.2022
Successfully managed a team of multiple associates, ensuring high levels of motivation and performance
Implemented effective sales strategies to help improve and maintain store revenue
Developed and maintained strong relationships with customers resulting in an increase of repeat business
Coordinated store merchandising and promotional activities, driving seasonal sales and customer engagement
Multiple Positions
Brand Ambassador, Various Locations
01.2000 - 01.2019
Represented different brands at various events and promotional soiree’s, effectively communicating product knowledge, benefits and features
Worked with companies such as Coca-Cola, GNF, AT&T, MetroPCS & Boost, Al Capone’s Cigarillos and many more
Gathered customer feedback and provided insights to the marketing team to improve product offerings and strategies
Filling Clerk
Chase Manhattan Mortgage
Boca Ratón , FL
05.1995 - 12.1996
Examined, categorized, and sorted incoming documents.
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
Managed digital archives alongside physical filing systems, providing seamless integration between formats.
Monitored and updated filing systems to meet organization standards.
Maintained log books and spreadsheets documenting file data and storage receipts.
Created and printed labels for well-organized filing.
Bank Teller Intern
Bolivariano Bank
S.A , Ecuador
01.1990 - 01.1992
Education
Some College Credits - undefined
Laica el Nombre
Guayaquil
Flebotomy
NPC
U.S.A
11.2024
Skills
Empathetic, Dedicated, Technology Proficient and Quick Problem Solver
Speech-Language Pathologist at Quality Life Services (Skilled Nursing Facilities)Speech-Language Pathologist at Quality Life Services (Skilled Nursing Facilities)