Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zina Aminov

Queens

Summary

Hardworking and efficiency-driven with advanced communication and project management abilities developed over years of experience in office settings, and everyday environments. Manage all organizational needs, along with proactive methods to achieve cohesiveness within the workplace.

Professionally fluent in English and Russian. Energetic and knowledgeable.

Overview

7
7
years of professional experience

Work History

Diamond Sales Associate

Leon Diamond
09.2024 - Current
  • Provided exceptional customer service, enhancing client relationships and driving repeat business.
  • Assisted clients in selecting diamond jewelry, educating them on quality and craftsmanship.
  • Maintained up-to-date knowledge of diamond trends and product offerings to inform customer decisions.
  • Executed effective merchandising strategies to present products attractively in-store.
  • Collaborated with team members to achieve sales targets and improve overall store performance.
  • Coordinated special orders or customizations with design teams, ensuring timely delivery of specific requests from customers.
  • Managed client appointments efficiently, maximizing time spent on selling and relationship-building activities.
  • Built lasting relationships with clients through attentive follow-up and exceptional service, fostering repeat business.
  • Educated customers on the various aspects of diamond quality, enabling informed purchasing decisions.
  • Provided after-sales support such as maintenance advice or repair coordination for clients'' purchases.
  • Increased customer satisfaction by providing personalized and knowledgeable service to diamond buyers.
  • Executed content creation strategies including talking videos, social media editing, and digital advertising to enhance company's performance.
  • Acted as a bridge between creative marketing initiatives and direct sales, contributing to both the company’s online presence and in-store revenue growth

Watch/Jewelry Sales Associate

Ultimate Diamonds
08.2022 - 08.2024
  • Offered suggestions for additional items that may be of interest to customers.
  • Demonstrated knowledge of store products and services.
  • Provided product information and answered customer questions.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Promoted special offers and discounts to encourage additional purchases.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Organized displays to attract customers and promote sales.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Counter Cashier

Ivarones Bros
02.2022 - 06.2022
  • Multitask working three laborious jobs while completing my high school diploma.
  • For the company Ivarones, I've worked in the bakery alongside their chain pizza store handling customer service
  • Adhering to company policies regarding storage, handling, and preparation of food items.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Hot Peppers

Cashier Customer Service
01.2021 - 06.2022
  • Offered exemplary service to customers, responded to inquiries and escalated issues or concerns .

Paralegal Assistant

Law Offices of John Garzon
06.2025 - Current
  • Conducted legal research and gathered case law to support attorneys in litigation processes specifically guardianship in family court.
  • Drafted and reviewed legal documents, including contracts and pleadings, ensuring accuracy and compliance.
  • Managed case files using case management software, streamlining document retrieval and filing processes.
  • Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency while navigating a hybrid work experience from home and in a office setting.

Real Estate Office Assistant

Arro home sales
06.2021 - 08.2021
  • Followed up with prospects throughout sales processes to offer assistance.
  • Presented engaging media packages and advertising options to prospects.
  • Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.

A to Z Glatt Kosher Super Market

Cashier Customer Service
08.2018 - 01.2021
  • Handled over cash and card transactions daily with accuracy and efficiency.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Oversaw food preparation, production and presentation according to quality standards, as to keeping a cleanliness enviorment.

Education

Bachelor of Arts - Sociology

Queens College
05-2026

High School Diploma -

Benjamin Cardozo Highschool
Bayside, NY
06.2022

Skills

  • Market research
  • Appraisals
  • MLS
  • Property maintenance
  • Writing skills
  • Fluent English
  • Russian speaking and writing
  • Public speaking
  • Negotiation
  • Marketing/Content Creating
  • Public Speaker
  • Retail
  • Leadership qualities
  • File Management
  • Phone and Email Etiquette
  • Project Management
  • Decision-Making
  • Attention to Detail
  • Customer Service
  • Flexible Schedule
  • Appointment Scheduling
  • Multitasking and prioritization
  • Content Curation
  • Marketing Analytics
  • Audience Targeting
  • Creative Thinking

Timeline

Paralegal Assistant

Law Offices of John Garzon
06.2025 - Current

Diamond Sales Associate

Leon Diamond
09.2024 - Current

Watch/Jewelry Sales Associate

Ultimate Diamonds
08.2022 - 08.2024

Counter Cashier

Ivarones Bros
02.2022 - 06.2022

Real Estate Office Assistant

Arro home sales
06.2021 - 08.2021

Hot Peppers

Cashier Customer Service
01.2021 - 06.2022

A to Z Glatt Kosher Super Market

Cashier Customer Service
08.2018 - 01.2021

High School Diploma -

Benjamin Cardozo Highschool

Bachelor of Arts - Sociology

Queens College

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