Zina Usoltseff
Glen Burnie,MD
Summary
Professional Special Police Officer with background in miliary and security. Trained in conflict resolution, emergency response, and public safety. Proven ability to work collaboratively with teams, adapting to evolving situations and delivering consistent results. Highly dependable, with focus on maintaining safety and order while upholding high standards of conduct.
Overview
17
17
years of professional experience
Work History
Armed Special Police Officer
OCC Office of the Comptroller of the Currency.
01.2025 - Current
- Monitored and enforced security regulations to maintain safety in OCC Government building.
- Conducted routine patrols and inspections.
- Responded promptly to alarms and emergencies.
- Monitored security data,alarms and videos, informing proactive adjustments to operational procedures to supervisors or next in command.
- Operated various firearms to ensure precision and safety during shooting exercises.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strong understanding of military-style communication and command structure.
Clinical Technician-Labor & Delivery
The Johns Hopkins Hospital
08.2023 - Current
- Trained to chaperon physicians during examinations,
- Conducted routine laboratory tests for both Adult and baby.
- Gained hands on clinical experience performing various nursing procedures such as IV insertion, specimen collection,Catheterization,12 lead EKG tests,and checking blood sugar levels.
- Managed Triage and PACU of incoming patients by efficiently prioritizing cases based on urgency and severity.
Enlisted Member-Human Resources Specialist
United States Army
11.2022 - Current
- Ensured effective communication across all levels of command, maintaining transparency throughout the decision-making process.
- Conducted detailed terrain training.
- Managed classified information securely while working with sensitive data transmissions during military operations.
- Assisted with the planning and execution of complex military operations, contributing to their successful outcomes.
- Maintained strict confidentiality with sensitive information.
- Active U.S Secret Clearance
Clinical Technician -Ortho/Spine/Trauma Unit
The Johns Hopkins Hospital
02.2019 - 10.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Protected patients from infection by setting up and managing sterile operating fields.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Certified Nursing Assistant/GNA Certified
Morningside House of Friendship
07.2018 - 02.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
State Certified Nursing Assistant
Westmoreland Manor
08.2016 - 12.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Client Service Specialist I
First Commonwealth Bank
03.2009 - 05.2016
- Enhanced client satisfaction by promptly addressing inquiries and resolving banking issues.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Education
High School Diploma - HR Specialist
United State Army
Fort Jackson,SC12.2022
Clinical Technician
The Johns Hopkins Hospital SOARING Program
The Johns Hopkins Hospital 07.2019
CNA
Westmoreland County Community College
Youngwood, PA08.2016
Advanced Patient Care Skills
Howard Community College
Columbia, MD 01.2016
High School Diploma -
Excel High School
Minnetonka, MN 05.2005
Skills
- Consistently dependable
- Effective listening
- Strong ethical standards
- Experienced in software utilization
- Collaborative teamwork
- Clear and concise report drafting
- Conflict resolution
- Proficient in bilingual communication
- Security camera operation
Languages
Russian
Native or Bilingual
Timeline
Armed Special Police Officer
OCC Office of the Comptroller of the Currency.
01.2025 - Current
Clinical Technician-Labor & Delivery
The Johns Hopkins Hospital
08.2023 - Current
Enlisted Member-Human Resources Specialist
United States Army
11.2022 - Current
Clinical Technician -Ortho/Spine/Trauma Unit
The Johns Hopkins Hospital
02.2019 - 10.2022
Certified Nursing Assistant/GNA Certified
Morningside House of Friendship
07.2018 - 02.2019
State Certified Nursing Assistant
Westmoreland Manor
08.2016 - 12.2018
Client Service Specialist I
First Commonwealth Bank
03.2009 - 05.2016
High School Diploma - HR Specialist
United State Army
Clinical Technician
The Johns Hopkins Hospital SOARING Program
CNA
Westmoreland County Community College
Advanced Patient Care Skills
Howard Community College
High School Diploma -
Excel High School