RaShawn Pope
IT Support Student
Baltimore,MD
Summary
Hardworking and passionate job seeker with strong interpersonal skills, excellent time management and problem-solving skills eager to secure entry-level Technical Support position.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Armed Special Police Officer
Preeminent Protective Services
Washington , DC
06.2020 - Current
- Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Obtained information from arrested subjects to conduct debriefings.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
- Reduced risk by accurately monitoring and evaluating criminal prosecutorial data while managing crime scenes.
- Reduced criminal investigation lead time while initiating protocols for criminal violations.
- Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Armed Special Police Supervisor
Code Black Security
Washington , DC
08.2019 - 07.2020
- Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Responded quickly to incidents and assessed active situations for security concerns.
- Wrote daily reports detailing visitors, incidents and resolutions.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Created and prepare reports on accidents, incidents and suspicious activities on premises.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Restrained and searched suspects and followed bomb threat procedures.
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
Armed Special Police Lead Officer
PChange Protective Services
Washington , DC
03.2017 - 07.2019
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Logged vehicles entering and leaving premises.
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
Armed Security Supervisor
Smith Information Security
Washington, DC
01.2015 - 03.2017
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Responded quickly to incidents and assessed active situations for security concerns.
- Logged vehicles entering and leaving premises.
- Wrote daily reports detailing visitors, incidents and resolutions.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Restrained and searched suspects and followed bomb threat procedures.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Checked personnel ID badges and issued temporary credentials to visitors.
Education
Google Professional Certification - IT Support
Coursera
03.2022 - Current
High School Diploma -
Ballou High School
Washington, DC 08.2005 - 06.2006
Skills
Flexible and Adaptable
Training and Development
File and records management
Complaint resolution
Creative problem solving
Active Listening
Teamwork and Collaboration
Dependable and Responsible
Customer service
Timeline
Google Professional Certification - IT Support
Coursera
03.2022 - Current
Armed Special Police Officer
Preeminent Protective Services
06.2020 - Current
Armed Special Police Supervisor
Code Black Security
08.2019 - 07.2020
Armed Special Police Lead Officer
PChange Protective Services
03.2017 - 07.2019
Armed Security Supervisor
Smith Information Security
01.2015 - 03.2017
High School Diploma -
Ballou High School
08.2005 - 06.2006