ZINAH AL-JANABI
Tower 26, Porto Arabia, Doha,
Summary
Detail-oriented Senior Consultant improving operational and system performance and culture to promote sustainable value within the market. Demonstrates excellent time management techniques and organizational skills to meet business targets. Interacts effectively, utilizing good communication skills, cooperating purposefully and providing guidance to mitigate risks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Consultant, Advisory Services
KPMG LLP
12.2023 - Current
- Managed internal audit plan executions amongst clients with different industries in a timely manner by leading junior team members and being the main point of contact throughout projects.
- Developed tailored solutions for clients, resulting in increased efficiency and profitability.
- Conducted in-depth market research and analysis to identify trends and opportunities for client growth.
- Collaborated with subject matter experts to ensure comprehensive understanding of client needs and industry best practices.
- Mentored junior consultants, fostering a culture of continuous learning and professional development within the team.
- Enhanced company reputation by contributing towards successful project outcomes which resulted in new client referrals.
Senior Consultant, Risk Advisory Services
KPMG LLP
09.2023 - 12.2023
- Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
- Devised and implemented processes and procedures to streamline operations.
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
- Evaluated clients' needs and created plan of action to provide solutions.
- Leveraged extensive industry knowledge to provide valuable insights into emerging trends impacting client businesses.
Consultant, Risk Advisory Services
KPMG LLP
03.2022 - 09.2023
- Managed the design, testing, and implementation of IFRS17 engagements within insurance firms
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery
- Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment
- Implemented financial risk management policies, limits and strategies that complied with standards and strategic imperatives of organization
- Built contingency plans to successfully handle project timeline emergencies
- Identified loopholes and recommended risk aversion measures by evaluating accounting documentation, preparing, and presenting reports
- Determined internal audit scope and prepared audit findings memorandums through precise attention to detail on provided documentation.
Financial Advisor and Investment Consultant
TD Bank
11.2021 - 03.2022
- Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals
- Capitalized on gaps in market and reached out personally to onboard new clients, process transfer paperwork and set up new accounts
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
Personal Banking Associate
TD Bank
04.2021 - 11.2021
- Understood and applied selling techniques to open, develop and close sales
- Created product interest by actively cross-selling products and services to pursue customers
- Provided advice on different bank products and financial options
- Provided direction and leadership to employees to maximize productivity and bottom-line profitability by training and being ranked as top-performer in the branch.
Undergraduate Teaching Assistant
University of Toronto
01.2021 - 04.2021
- Taught Data Analytics for Management, a mandatory second year course for Commerce and Management Students
- Streamed classes online and uploaded videos for later viewing by distance and absent students
- Checked assignments, proctored tests, and provided grades according to university standards
- Educated students on data analytical usage of programs such as Python and Excel.
Customer Experience Associate
TD Bank
11.2019 - 04.2021
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences
- Suggested operational improvements to enhance quality, improve production times and customer experience
- Addressed customer inquiries, concerns and complaints by providing solutions and alternatives and followed up to confirm resolution
- Trained staff on operating procedures and company services.
Cashier Supervisor
Shoppers Drug Mart
04.2018 - 11.2019
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Education
BBA - Business Management
University of Toronto
Toronto, ON06.2019
High School Diploma -
Blyth Academy
Mississauga, ON06.2017
Skills
- Analytical and Critical Thinking
- Interpersonal Communication
- Collaboration and Teamwork
- Flexible and Adaptable
- Conflict Resolution
- Presentation and Public Speaking
- Fluency in English, Arabic, and Turkish
- MS Office and Microsoft Excel
- Client Consulting and Engagement
- Financial Advisory Services
- Project Leadership and Management
- Project Implementation
- Timeline Development
- Risk Mitigation
- Organizational Development
- Corporate Governance
Certification
- IFC, Investment Funds of Canada, 11/01/2021
- Completion of "Programming for Everybody" Certificate from University of Michigan
- Completion of "Empathy and Emotional Intelligence at Work" Certificate from University of California, Berkeley
Timeline
Senior Consultant, Advisory Services
KPMG LLP
12.2023 - Current
Senior Consultant, Risk Advisory Services
KPMG LLP
09.2023 - 12.2023
Consultant, Risk Advisory Services
KPMG LLP
03.2022 - 09.2023
Financial Advisor and Investment Consultant
TD Bank
11.2021 - 03.2022
Personal Banking Associate
TD Bank
04.2021 - 11.2021
Undergraduate Teaching Assistant
University of Toronto
01.2021 - 04.2021
Customer Experience Associate
TD Bank
11.2019 - 04.2021
Cashier Supervisor
Shoppers Drug Mart
04.2018 - 11.2019
BBA - Business Management
University of Toronto
High School Diploma -
Blyth Academy
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