Zinah Othman
Roxborough Dental
La Mesa,CA
1
year of professional experience
Results-driven Applied Artificial Intelligence graduate student with a strong foundation in Data Science, machine learning, and business analytics. Experienced in developing AI agents, retrieval-based systems, predictive models, and data-driven solutions using Python, SQL, Databricks, and MLflow. Passionate about leveraging artificial intelligence and automation to solve real-world business challenges, improve operational efficiency, and generate actionable insights for decision-making.
Work History
Dental Insurance Coordinator
1 Year- Managed patient treatment, billing, and insurance records while maintaining a high level of accuracy and data integrity.
- Verified insurance eligibility, benefits, and claim information to support efficient claim processing and reimbursement.
- Analyzed account and billing information to identify discrepancies and resolve issues in a timely manner.
- Generated reports and tracked account activity to support operational and financial decision-making.
- Communicated with patients, insurance providers, and internal staff to coordinate information and improve workflow efficiency.
Education
M.S. - Applied Artificial Intelligence
B.S. - Data Science
- Achievements: Summa Cum Laude
- GPA: 4.0
- General Education Coursework
Skills
Programming: Python
SQL
R
Artificial Intelligence & Machine Learning: AI Agents
Machine Learning
Retrieval-Augmented Generation (RAG)
Prompt Engineering
LLM Evaluation
Predictive Analytics
Data Analytics: Data Analysis
Statistical Analysis
Data Visualization
Exploratory Data Analysis (EDA)
Predictive Modeling
Data Engineering: ETL
Data Cleaning
Data Preparation
Data Pipelines
Tools & Platforms: Databricks
MLflow
Git
GitHub
Jupyter Notebooks
Tableau
Power BI
Excel
Professional Skills: Problem Solving
Analytical Thinking
Business Communication
Stakeholder Communication
Process Improvement
Project Collaboration
Languages
English
Full Professional
Arabic
Native or Bilingual
Kurdish
Native or Bilingual
Interests
Artificial Intelligence (AI)
Machine Learning
AI Agents & Automation
Data Analytics
Business Problem Solving
Technology Innovation
Hiking
Cooking
Continuous Learning
Timeline
Dental Insurance Coordinator
Roxborough Dental
08.2022 - 08.2023Read More
Grossmont College
from General Education Coursework
Read More
Arizona State University
B.S. from Data Science
Read More
University of San Diego
M.S. from Applied Artificial Intelligence
Read More
AWARDS & HONORS
Summa Cum Laude: Arizona State University (2025)