Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Zinaya Gonzales Muniz

Houston,TX

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

3
3
years of professional experience

Work History

LEGO Manager

Prepango
07.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained in-stock levels through precise inventory management.
  • Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
  • Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.

Site Teacher

Champions
08.2023 - 04.2024
  • Developed strong relationships with parents and guardians, fostering open communication about student progress and needs.
  • Boosted critical thinking skills through group problem-solving activities and real-world applications.
  • Managed classroom behavior effectively, maintaining a positive learning environment conducive to academic success.
  • Increased reading comprehension with engaging literature selections and in-depth discussions.

Sales

Diamond Advantage
06.2023 - 08.2023
  • Boosted sales revenue by implementing customized sales strategies tailored to individual clients'' needs.
  • Exceeded sales targets through effective territory management, account planning, and sales execution.

Puppy Counselor

Puppy Land
01.2023 - 06.2023
  • Answer calls and text messages from customers requiring about a puppy
  • Attending every puppy giving them love and care
  • Help every family that would come in showing them the perfect puppy for their family
  • Cleaning all play pens after each family and at the end of the day
  • Sweep any loose paper that got on the floor and refill puppy pens with more paper if needed
  • Observed dogs in various settings to determine behavioral concerns and problems.

Waitress

First Watch
09.2022 - 12.2022
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Customer Ambassador / Barista

Wolf Gang Puck
05.2022 - 09.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma - culinary, Management Certification

Dr. Kirk Lewis Career And Technical High School
Houston, TX
05.2022

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Friendly and outgoing
  • Attention to detail
  • Cash handling
  • Safe food handling

Activities

  • I enjoy traveling, listening to music and sharing a great meal with friends.
  • I am also a great baker and also love to read.

Timeline

LEGO Manager

Prepango
07.2024 - Current

Site Teacher

Champions
08.2023 - 04.2024

Sales

Diamond Advantage
06.2023 - 08.2023

Puppy Counselor

Puppy Land
01.2023 - 06.2023

Waitress

First Watch
09.2022 - 12.2022

Customer Ambassador / Barista

Wolf Gang Puck
05.2022 - 09.2022

High School Diploma - culinary, Management Certification

Dr. Kirk Lewis Career And Technical High School
Zinaya Gonzales Muniz