Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Zindy Uriostegui

Poplar Grove,USA

Summary

I want to succeed in an environment of growth and excellence and earn a job that provides job satisfaction. Using my skills and other significant talents will expand my skills and self-development, which will help me achieve the personal admiration I have given myself and organize my goals.

I am a Skilled Production Worker with 5+ years of experience in warehouse and manufacturing environments. I am focused on being productive and safety-minded at all times.

Overview

10
10
years of professional experience

Work History

Machine Operator/Crew Scheduler

General Mills
02.2021 - Current
  • Crew Scheduler- Maintain staffing with vacations/call-ins, etc
  • FRSA-Food safety/Human Safety in Chewy Department.
  • Set schedules for the crew by planning and designating shifts and hours.

Machine Operator/Inventory Clerk

Hormel Foods
02.2018 - 02.2021
  • Communicating with our vendors in high priority orders and deadlines to keep supplies in stock for the highest plant efficiency
  • Processing repair orders, returns, exchanging, invoicing, and credits in a timely manner from our vendors
  • Cycle counting, stock takes parts in our system
  • Excel, Oracle, EAM, Word proficient.

Customer Service Representative

Zoro Tools
08.2016 - 02.2018
  • Being able to switch between speaking two languages (English/Spanish) to improve customer experience in person
  • Ability to empathize with the customer and provide an appropriate solution with the customer's situation and company policy.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Customer Service Representative

Expert Global Solutions
10.2014 - 08.2016
  • Provide knowledgeable answers to customer questions about their own accounts and provide future information to better assist customer experience in managing their account
  • Provide the service to de-escalate intense situations in a professional manner while obtaining an overall great survey.

Education

Associate of Science -

Rasmussen University
Rockford, IL
09.2025

Skills

  • Bilingual
  • Organization
  • Motivated
  • Multitasking
  • Empathetic
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Performance Management
  • Peer Training

Hobbies and Interests

  • Swimming
  • Reading
  • Outdoor Activities
  • Spending time with my family

Timeline

Machine Operator/Crew Scheduler

General Mills
02.2021 - Current

Machine Operator/Inventory Clerk

Hormel Foods
02.2018 - 02.2021

Customer Service Representative

Zoro Tools
08.2016 - 02.2018

Customer Service Representative

Expert Global Solutions
10.2014 - 08.2016

Associate of Science -

Rasmussen University
Zindy Uriostegui