Zion Briseno
Monterey Park,CA
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Kohl's
City Of Industry, CA
08.2025 - Current
- Provided exceptional customer service to enhance shopping experience and drive sales.
- Executed merchandising strategies to optimize product visibility and promote sales initiatives.
- Maintained store cleanliness and organization, contributing to a welcoming shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Key Holder Supervisor
Bally
Commerce, CA
10.2024 - 04.2025
- Trained and mentored staff on customer service excellence and product knowledge.
- Managed cash handling processes, including deposits and register reconciliation.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Addressed customer inquiries and resolved issues efficiently, enhancing overall shopping experience.
Sales Associate
Finish Line
Montebello, CA
10.2022 - 11.2024
- Handled sales, returns and exchanges efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers, greeting them and answering questions about sizing, accessories, or merchandise to encourage repeated business.
- Logged and stocked product received from shipment and organized shelves and tables to maintain store visual appeal.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
BBA - Sports, Entertainment And Hospitality Management
California State University - Dominguez Hills
Carson, CA2027
High School Diploma -
Ellen Ochoa Prep Academy
Pico Rivera, CA06-2020
Skills
- Teamwork and Collaboration
- Friendly and Helpful
- Reliable and punctual
- Listening Skills
- Quick Learner
- Customer engagement
- Team Leadership
Timeline
Sales Associate
Kohl's
08.2025 - Current
Key Holder Supervisor
Bally
10.2024 - 04.2025
Sales Associate
Finish Line
10.2022 - 11.2024
BBA - Sports, Entertainment And Hospitality Management
California State University - Dominguez Hills
High School Diploma -
Ellen Ochoa Prep Academy