- High-Intensity Interval Training
- Martial Arts
- Team Sports
- DIY and Home Improvement
- Video Gaming
- Running
- Camping
- Reading
- Personal Development and Self-Improvement
- I enjoy helping others and giving back to the community
Zion Harmon
Norman,OK
Summary
Detail-oriented with extensive experience in food preparation and safety compliance. Known for effective team leadership and a strong commitment to customer service, ready to contribute to operational excellence and drive customer satisfaction.
Overview
5
5
years of professional experience
Work History
BOH Team Member
Panda Express
Norman, OK
06.2022 - Current
- Prepared high-quality food items following standardized recipes and safety protocols.
- Operated kitchen equipment safely, including fryers and grills, while adhering to operational guidelines.
- Trained new team members on food preparation techniques and safety procedures to enhance team efficiency.
- Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.
- Maintained cleanliness and organization in food preparation areas to ensure compliance with health standards.
- Collaborated with front-of-house staff to ensure efficient service flow during peak hours.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Reduced wait times for customers by efficiently managing multiple tasks during peak hours.
- Ensured timely completion of daily prep lists, supporting smooth shift transitions and minimizing downtime.
Shift Leader
Tavola Pizzeria
Norman, OK
05.2021 - 11.2023
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored new staff on operational procedures and customer service standards.
- Managed inventory levels, reducing waste through effective stock control practices.
- Coordinated shift schedules, optimizing staffing levels based on peak business hours.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Enforced health and safety regulations, maintaining a clean and safe work environment.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Homeschool
Norman, OK08-2021
Skills
- Stock production
- Food preparation
- Heavy lifting
- Attention to detail
- Willingness to learn
- Team leadership
- Goal setting
- Customer service
Interests
Timeline
BOH Team Member
Panda Express
06.2022 - Current
Shift Leader
Tavola Pizzeria
05.2021 - 11.2023
High School Diploma -
Homeschool